How much does a Software Support Engineer I make in Oregon? The average Software Support Engineer I salary in Oregon is $76,489 as of February 26, 2024, but the range typically falls between $66,878 and $87,851. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Software Support Engineer I Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Software Support Engineer I Salary $58,128 OR February 26, 2024
25th Percentile Software Support Engineer I Salary $66,878 OR February 26, 2024
50th Percentile Software Support Engineer I Salary $76,489 OR February 26, 2024
75th Percentile Software Support Engineer I Salary $87,851 OR February 26, 2024
90th Percentile Software Support Engineer I Salary $98,196 OR February 26, 2024
25% $66,878 10% $58,128 90% $98,196 75% $87,851 $76,489 50%(Median) Didn’t find job title? Click
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Desktop Support Engineer

The Wonderful Company - Los Angeles, CA

Power Control Systems Engineer I/II/III

Matanuska Electric Association, Inc. - Palmer, AK

What skills does a Software Support Engineer I need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Troubleshooting: Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms. Determining the most likely cause is a process of elimination—eliminating potential causes of a problem. Finally, troubleshooting requires confirmation that the solution restores the product or process to its working state. In general, troubleshooting is the identification or diagnosis of "trouble" in the management flow of a system caused by a failure of some kind. The problem is initially described as symptoms of malfunction, and troubleshooting is the process of determining and remedying the causes of these symptoms. A system can be described in terms of its expected, desired or intended behavior (usually, for artificial systems, its purpose). Events or inputs to the system are expected to generate specific results or outputs. (For example, selecting the "print" option from various computer applications is intended to result in a hardcopy emerging from some specific device). Any unexpected or undesirable behavior is a symptom. Troubleshooting is the process of isolating the specific cause or causes of the symptom. Frequently the symptom is a failure of the product or process to produce any results. (Nothing was printed, for example). Corrective action can then be taken to prevent further failures of a similar kind.

2.

Operating System: Maintaining software that runs on a computer that serves as an interface between computer hardware components and the user.

3.

Product Support: Product support is a service provided by many vendors of various products, primarily electronics, that provides the end-user with a resource for information regarding the product, and help if the product should malfunction. Product-support information can be found in most manuals for products via a phone number, web site address, or physical location. The Internet has allowed for a new[citation needed] form of product support to develop. Some online communities have developed to give support where manufacturer support is lacking.

Troubleshooting 1.31%
Operating System 0.24%
Product Support 0.43%
Others 98.02%

Job Description for Software Support Engineer I

Software Support Engineer I troubleshoots and develops technical solutions related to software and setup errors for field engineers, technicians, and customers. Creates workaround procedures when standard procedures have failed and ensures issues are resolved in a timely fashion. Being a Software Support Engineer I escalates urgent problems requiring more in-depth knowledge to appropriate internal resources. Requires a bachelor's degree in area of specialty. Additionally, Software Support Engineer I typically reports to a supervisor or manager. To be a Software Support Engineer I typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)... View full job description

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Job Openings for Software Support Engineer I in Oregon

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Location Avg. Salary Date Updated
Location Clackamas, OR Avg. Salary $79,158 Date Updated February 26, 2024
Location Oregon City, OR Avg. Salary $78,955 Date Updated February 26, 2024
Location Adams, OR Avg. Salary $80,059 Date Updated February 26, 2024
Location Adel, OR Avg. Salary $73,431 Date Updated February 26, 2024
Location Adrian, OR Avg. Salary $69,708 Date Updated February 26, 2024
Location Agness, OR Avg. Salary $73,431 Date Updated February 26, 2024
Location Albany, OR Avg. Salary $74,305 Date Updated February 26, 2024
Location Allegany, OR Avg. Salary $74,033 Date Updated February 26, 2024
Location Alsea, OR Avg. Salary $74,041 Date Updated February 26, 2024
Location Alvadore, OR Avg. Salary $74,876 Date Updated February 26, 2024

Career Path for Software Support Engineer I

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Software Support Engineer I, the first career path typically starts with an Aircraft Support Engineer II position, and then Aircraft Support Engineer IV.

The second career path typically starts with an Aerospace Maintenance Engineer II position, and then progresses to Aerospace Maintenance Engineer IV.

Additionally, the third career path typically starts with a Software Support Engineer II position, and then progresses to Software Support Manager.

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Software Support Engineer I Salary in Oregon
Software Support Engineer I Salary Graph, Regional Distribution and Summary