Alternate Job Titles: Outbound Call Center Supervisor II
What is the average annual salary for Outbound Call Center Supervisor II?
The annual salary for someone with the job title Outbound Call Center Supervisor II may vary depending on a number of factors including industry, company size, location, years of experience and level of education. Our team of Certified Compensation Professionals has analyzed survey data collected from thousands of HR departments at companies of all sizes and industries to present this range of annual salaries for people with the job title Outbound Call Center Supervisor II in the United States.
This chart describes the expected percentage of people who perform the job of Outbound Call Center Supervisor II in the United States that make less than that annual salary. For example the median expected annualy pay for a typical Outbound Call Center Supervisor II in the United States is $49,845 so 50% of the people who perform the job of Accountant I in the United Sates are expected to make less than $49,845.
Supervises employees who place telephone calls to potential customers. Responsible for the daily activity of call center policies and procedures including meeting call center operational standards, maintaining employee service levels, improving quality service, preparing reports, keeping equipment operating, maintaining professional and technical knowledge, and accomplishing organization goals. A level II supervisor has authority for personnel actions and oversees most day to day operations of group. May require a bachelor's degree in area of specialty. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. A wide degree of creativity and latitude is expected. Typically reports to a manager or head of a unit/department.
View Outbound Call Center Supervisor II job description