How much does a Field Service Engineer I make in Pennsylvania? The average Field Service Engineer I salary in Pennsylvania is $69,625 as of February 26, 2024, but the range typically falls between $62,976 and $76,738. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Field Service Engineer I Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Field Service Engineer I Salary $56,923 PA February 26, 2024
25th Percentile Field Service Engineer I Salary $62,976 PA February 26, 2024
50th Percentile Field Service Engineer I Salary $69,625 PA February 26, 2024
75th Percentile Field Service Engineer I Salary $76,738 PA February 26, 2024
90th Percentile Field Service Engineer I Salary $83,215 PA February 26, 2024
25% $62,976 10% $56,923 90% $83,215 75% $76,738 $69,625 50%(Median) Didn’t find job title? Click
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What skills does a Field Service Engineer I need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.

2.

Pneumatics: Pneumatics (pronounced new-MATT-ix) is an aspect of physics and engineering that is concerned with using the energy in compressed gas to make something move or work.

3.

Customer Satisfaction: Customer satisfaction (often abbreviated as CSAT, more correctly CSat) is a term frequently used in marketing. It is a measure of how products and services supplied by a company meet or surpass customer expectation. Customer satisfaction is defined as "the number of customers, or percentage of total customers, whose reported experience with a firm, its products, or its services (ratings) exceeds specified satisfaction goals." The Marketing Accountability Standards Board (MASB) endorses the definitions, purposes, and constructs of classes of measures that appear in Marketing Metrics as part of its ongoing Common Language in Marketing Project. In a survey of nearly 200 senior marketing managers, 71 percent responded that they found a customer satisfaction metric very useful in managing and monitoring their businesses. It is seen as a key performance indicator within business and is often part of a Balanced Scorecard. In a competitive marketplace where businesses compete for customers, customer satisfaction is seen as a key differentiator and increasingly has become a key element of business strategy.

Customer Service 29.74%
Pneumatics 6.34%
Customer Satisfaction 4.12%
Others 59.8%

Job Description for Field Service Engineer I

Field Service Engineer I provides on-site support and technical assistance with various products or equipment. Installs, configures, troubleshoots, and maintains products/equipment. Being a Field Service Engineer I identifies, analyzes, and repairs product failures. Orders and replaces parts as needed. Additionally, Field Service Engineer I develops detailed service reports to document service visits, issues, and troubleshooting actions and logs and tracks maintenance activities. Answers basic customer questions about product features. May provide some customer training. Typically requires a bachelor's degree. Typically reports to a manager. The Field Service Engineer I work is closely managed. Works on projects/matters of limited complexity in a support role. To be a Field Service Engineer I typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)... View full job description

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Job Openings for Field Service Engineer I in Pennsylvania

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Location Avg. Salary Date Updated
Location Stroudsburg, PA Avg. Salary $71,568 Date Updated February 26, 2024
Location Aaronsburg, PA Avg. Salary $67,440 Date Updated February 26, 2024
Location Abbottstown, PA Avg. Salary $68,250 Date Updated February 26, 2024
Location Abington, PA Avg. Salary $73,978 Date Updated February 26, 2024
Location Ackermanville, PA Avg. Salary $74,607 Date Updated February 26, 2024
Location Acme, PA Avg. Salary $66,015 Date Updated February 26, 2024
Location Acosta, PA Avg. Salary $64,239 Date Updated February 26, 2024
Location Adah, PA Avg. Salary $68,299 Date Updated February 26, 2024
Location Adamsburg, PA Avg. Salary $68,439 Date Updated February 26, 2024
Location Adamstown, PA Avg. Salary $69,399 Date Updated February 26, 2024

Career Path for Field Service Engineer I

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Field Service Engineer I, the first career path typically starts with a Field Service Engineer II position, and then Field Service Engineer IV.

The second career path typically progresses to Power Systems Rental Operations Manager.

Additionally, the third career path typically starts with a Field Operations Supervisor position, and then progresses to Field Operations Supervisor, Sr..

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Field Service Engineer I Salary in Pennsylvania
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