What is the average Field Service Rep Ii Telecommunications Equip salary for Wilkes Barre, PA?
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As of March 26, 2024, the average Field Service Rep Ii Telecommunications Equip salary in Wilkes Barre, PA is $117,357. The chart below represents localized salaries for some of our most popular Field Service Rep Ii Telecommunications Equip job titles in Wilkes Barre, PA. Salaries can vary greatly depending on numerous factors, including position, location, years of experience, and level of education. Salary.com’s team of Certified Compensation Professionals analyzed survey data collected from thousands of HR departments at companies of all sizes and industries to compile a range of salaries for various Field Service Rep Ii Telecommunications Equip job titles in Wilkes Barre, PA. Apply your personal criteria to one of the job titles below to get your personalized salary estimate.
Field Service Rep Ii Telecommunications Equip Salaries in Wilkes Barre, PA
| Job Title | Salary | Hourly Rate | Location | Date Updated |
| Field Service Technician II | $54,311 | $26.11 | Wilkes Barre, PA | March 26, 2024 |
| Field Service Engineer II | $77,536 | $37.28 | Wilkes Barre, PA | March 26, 2024 |
| Telecommunications Analyst II | $78,988 | $37.97 | Wilkes Barre, PA | March 26, 2024 |
| Telecommunications Engineer II | $89,408 | $42.98 | Wilkes Barre, PA | March 26, 2024 |
| Field Service Supervisor | $85,789 | $41.24 | Wilkes Barre, PA | March 26, 2024 |
| Field Service Technician I | $44,634 | $21.46 | Wilkes Barre, PA | March 26, 2024 |
| Field Service Technician III | $64,767 | $31.14 | Wilkes Barre, PA | March 26, 2024 |
| Field Service Director | $176,280 | $84.75 | Wilkes Barre, PA | March 26, 2024 |
| Field Service Technician IV | $74,092 | $35.62 | Wilkes Barre, PA | March 26, 2024 |
| Field Service Manager | $118,942 | $57.18 | Wilkes Barre, PA | March 26, 2024 |
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Provides maintenance and technical support for company products at customer field locations. Installs new products or enhances existing ones and may provide training and best practices for on-site personnel. Determines when products should be replaced and recommends and plans upgrades. Identifies and troubleshoots malfunctions and conducts or schedules repairs. Develops detailed service reports to document service visits, issues, and troubleshooting actions and logs and tracks maintenance activities. Requires a high school diploma. Typically reports to a supervisor. Works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. Typically requires 1-3 years of related experience. Field Service Technician II Salaries in Wilkes Barre, PAAlternate Job Titles:Electronic Equipment Field Support Technician II, Intermediate Field Service Rep. Electronic Equipment - On-call, Field Service Technician II
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Provides on-site support and technical assistance with various products or equipment. Installs, troubleshoots, and provides routine maintenance to products/equipment to ensure proper function and maximize uptime. Identifies, analyzes, and repairs product failures and replaces and installs new components or parts as necessary. Inspects and tests completed work to ensure the service meets quality and safety standards. Develops detailed service reports to document service visits, issues, and troubleshooting actions and logs and tracks maintenance activities. Answers basic customer questions about product/equipment features or issues and escalates complex problems as necessary. Performs start-up testing and customer training on features and the general maintenance of products. Typically requires a bachelor's degree. Typically reports to a manager. Occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. Typically requires 2-4 years of related experience. Field Service Engineer II Salaries in Wilkes Barre, PAAlternate Job Titles:Field Customer Engineering - Experienced, Intermediate Field Service Engineer, Technical Customer On-site Support II, Technical Field Service Engineer II, Field Service Engineer II
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Monitors an organization's telecommunications network. Tests and reviews an organization's telecommunications system to ensure dependable operation. Records and analyzes key performance metrics to monitor network conditions. Drafts and submits reports to assist with the development of telecommunications systems. Identifies network bottlenecks and recommends strategic improvements. Provides training and support on telecommunication functionality to customers. Typically requires a bachelor's degree. Typically reports to a manager. Occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. Typically requires 2-4 years of related experience. Telecommunications Analyst II Salaries in Wilkes Barre, PAAlternate Job Titles:Telecommunication Services Analyst II, Telecommunication/Voice Systems Analyst II, Telecommunications/Mobility Services Analyst II, Telecommunications Analyst II
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Designs, develops, implements, maintains, and enhances telecommunication networks, systems and equipment. Analyzes existing networks and equipment and identifies opportunities for improvement. Develops solutions that meet business requirements. May require a bachelor's degree in area of specialty. Relies on experience and judgment to plan and accomplish goals. Typically reports to a supervisor or manager. Typically requires 2 to 4 years of related experience. Gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. Telecommunications Engineer II Salaries in Wilkes Barre, PAAlternate Job Titles:Engineer, Experienced - Telecommunications, Field Service Engineer II - Telecommunications, Intermediate Telecommunications Engineer, Telecommunications Network Engineer II, Telecommunications Engineer II
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Supervises field service personnel who perform on-site support and technical assistance with various products or equipment. Oversees installation, troubleshooting, and maintenance of products/equipment to ensure proper function and maximize uptime. Researches and answers difficult customer questions about product features or issues and recommends appropriate upgrades. Implements methods, guidelines, and policies to facilitate efficient service delivery. Acts as a source of guidance to assist with complex services or issues. Trains field service representatives to perform routine services and effectively handle customer complaints. Typically requires a bachelor's degree. Typically reports to a manager. Supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. Field Service Supervisor Salaries in Wilkes Barre, PAAlternate Job Titles:Field Service Engineering Supervisor, Experienced, Technical Field Support Supervisor II, Field Service Supervisor
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Provides maintenance and technical support for company products at customer field locations. Installs new products or enhances existing ones and may provide training and best practices for on-site personnel. Determines when products should be replaced and recommends and plans upgrades. Identifies and troubleshoots malfunctions and conducts or schedules repairs. Develops detailed service reports to document service visits, issues, and troubleshooting actions and logs and tracks maintenance activities. Requires a high school diploma. Typically reports to a supervisor. Works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. Field Service Technician I Salaries in Wilkes Barre, PAAlternate Job Titles:Electronic Equipment Field Support Technician I, Entry Field Service Rep. Electronic Equipment -On-call, Field Service Technician I
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Provides maintenance and technical support for company products at customer field locations. Installs new products or enhances existing ones and may provide training and best practices for on-site personnel. Determines when products should be replaced and recommends and plans upgrades. Identifies and troubleshoots malfunctions and conducts or schedules repairs. Develops detailed service reports to document service visits, issues, and troubleshooting actions and logs and tracks maintenance activities. Requires a high school diploma. Typically reports to a supervisor. Works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. Typically requires 3-5 years of related experience. Field Service Technician III Salaries in Wilkes Barre, PAAlternate Job Titles:Electronic Equipment Field Support Technician III, Senior Field Service Rep. Electronic Equipment - On-call, Field Service Technician III
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Directs field service activities to provide effective on-site support and technical assistance with various products or equipment. Plans and develops policies and procedures for on-site installation, troubleshooting, and maintenance of products/equipment to ensure proper function and maximize uptime. Reviews service contracts and directs support services. Develops methods, guidelines, and policies to facilitate efficient service delivery. Reviews service reports to monitor service performance and enhance customer satisfaction. Ensures all customer issues are satisfactorily resolved, utilizing engineering, manufacturing, and other teams as needed. Requires a bachelor's degree. Typically reports to senior management. Manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. Field Service Director Salaries in Wilkes Barre, PA
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Provides maintenance and technical support for company products at customer field locations. Installs new products or enhances existing ones and may provide training and best practices for on-site personnel. Determines when products should be replaced and recommends and plans upgrades. Identifies and troubleshoots malfunctions and conducts or schedules repairs. Develops detailed service reports to document service visits, issues, and troubleshooting actions and logs and tracks maintenance activities. Requires a high school diploma. Typically reports to a supervisor. Independently performs a wide range of complex duties under general guidance from supervisors. Has gained full proficiency in a broad range of activities related to the job. Typically requires 5-7 years of related experience. Field Service Technician IV Salaries in Wilkes Barre, PA
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Manages field service personnel to provide effective on-site support and technical assistance with various products or equipment. Plans and oversees installation, troubleshooting, and maintenance of products/equipment to ensure proper function and maximize uptime. Oversees the scheduling and training of field service representatives. Handles service contracts and directs support services. Develops methods, guidelines, and policies to facilitate efficient service delivery. Reviews service reports to monitor service performance and enhance customer satisfaction. Ensures all customer issues are satisfactorily resolved, utilizing engineering, manufacturing, and other teams as needed. Requires a bachelor's degree. Typically reports to a director. Manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. Field Service Manager Salaries in Wilkes Barre, PAAlternate Job Titles:Field Customer Engineering Manager, Field Customer Support Manager, Technical Field Service Manager, Technical Support & Customer Service Manager, Field Service Manager