How much does a Chat Support Representative I make in Rhode Island? The average Chat Support Representative I salary in Rhode Island is $45,352 as of February 26, 2024, but the range typically falls between $40,201 and $51,821. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
Percentile | Salary | Location | Last Updated |
10th Percentile Chat Support Representative I Salary | $35,512 | RI | February 26, 2024 |
25th Percentile Chat Support Representative I Salary | $40,201 | RI | February 26, 2024 |
50th Percentile Chat Support Representative I Salary | $45,352 | RI | February 26, 2024 |
75th Percentile Chat Support Representative I Salary | $51,821 | RI | February 26, 2024 |
90th Percentile Chat Support Representative I Salary | $57,711 | RI | February 26, 2024 |
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Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
store management: Store management is the activity of running and monitoring all operations in a store. Its main responsibilities include working with employees, creating work schedules, communicating with suppliers, and dealing with customer complaints.
Promotion: Developing and implementing promotional activities to attract and increase the awareness of customers in buying products.
Chat Support Representative I responds to customer inquiries regarding online merchandise, orders, product questions, or problems in a live chat format using an online chat software system. Receives inquiries from a queue, documents customer interactions, and inputs tickets. Being a Chat Support Representative I ensures prompt and proper resolution of customer queries by providing answers, additional information, suggesting products, or escalating/engaging others in the organization to provide a solution according to defined procedures. May require an associate degree. Additionally, Chat Support Representative I typically reports to a supervisor or manager. The Chat Support Representative I works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Chat Support Representative I typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)... View full job description
See user submitted job responsibilities for Chat Support Representative I.
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Location | Avg. Salary | Date Updated |
---|---|---|
Location Coventry, RI | Avg. Salary $45,481 | Date Updated February 26, 2024 |
Location Cumberland, RI | Avg. Salary $45,567 | Date Updated February 26, 2024 |
Location East Providence, RI | Avg. Salary $45,567 | Date Updated February 26, 2024 |
Location Narragansett, RI | Avg. Salary $45,766 | Date Updated February 26, 2024 |
Location Tiverton, RI | Avg. Salary $46,001 | Date Updated February 26, 2024 |
Location Westerly, RI | Avg. Salary $46,045 | Date Updated February 26, 2024 |
Location Woonsocket, RI | Avg. Salary $45,524 | Date Updated February 26, 2024 |
Location Adamsville, RI | Avg. Salary $45,986 | Date Updated February 26, 2024 |
Location Albion, RI | Avg. Salary $45,567 | Date Updated February 26, 2024 |
Location Ashaway, RI | Avg. Salary $46,143 | Date Updated February 26, 2024 |
A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.
For Chat Support Representative I, the upper level is Chat Support Representative II and then progresses to Chat Support Manager.
Salary.com's CompAnalyst platform offers:
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Chat Support Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
Job Title Chat Support Representative II | Experience 3 - 5 | EducationAssociates | Salary Compared to This Job |
Job Title Customer Service Representative I | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
Job Title Sales Support Representative I | Experience 0 - 2 | EducationBachelors | Salary Compared to This Job |
Job Title Sales Support Representative II | Experience 2 - 4 | EducationBachelors | Salary Compared to This Job |
Jobs with different levels of education may pay very differently. Check the Chat Support Representative I salary of your education level.
Chat Support Representative I salary varies from country to country. There are several factors that mainly impact the Chat Support Representative I salary, including cost of living, economic conditions, market rates and legal differences. Click below to Chat Support Representative I salary of the other country.
A job category is a classification or grouping of job positions that share similar characteristics, functions, or industries. Chat Support Representative I salary varies from category to category. Click below to see Chat Support Representative I salary in different categories.
About Rhode Island Rhode Island (/ˌroʊd -/ (listen)), officially the State of Rhode Island and Providence Plantations, is a state in the New England region of the United....More
Skills associated with Chat Support Representative I: Product Support, Ticketing/Tracking, Customer Interaction, Customer Service Help Desk Software ...More
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