How much does a Front Office Manager - Casino make in South Dakota? The average Front Office Manager - Casino salary in South Dakota is $60,891 as of February 26, 2024, but the range typically falls between $45,325 and $66,535. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Front Office Manager - Casino Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Front Office Manager - Casino Salary $31,152 SD February 26, 2024
25th Percentile Front Office Manager - Casino Salary $45,325 SD February 26, 2024
50th Percentile Front Office Manager - Casino Salary $60,891 SD February 26, 2024
75th Percentile Front Office Manager - Casino Salary $66,535 SD February 26, 2024
90th Percentile Front Office Manager - Casino Salary $71,674 SD February 26, 2024
25% $45,325 10% $31,152 90% $71,674 75% $66,535 $60,891 50%(Median) Didn’t find job title? Click
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Front Desk Supervisor (Hotel Front Desk)

Route 66 Casino Hotel - Albuquerque, NM

Front Office Manager

Method Co. - Atlanta, GA

RESTAURANT SUPERVISOR

Santa Ana Star Casino Hotel - Bernalillo, NM

Front Desk Agent

Blue Lake Casino - Blue Lake, CA

What skills does a Front Office Manager - Casino need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.

2.

Billing: Billing refers to the aspect of banking, whereby someone is charged accurately for what item they purchased.

3.

Customer Satisfaction: Customer satisfaction (often abbreviated as CSAT, more correctly CSat) is a term frequently used in marketing. It is a measure of how products and services supplied by a company meet or surpass customer expectation. Customer satisfaction is defined as "the number of customers, or percentage of total customers, whose reported experience with a firm, its products, or its services (ratings) exceeds specified satisfaction goals." The Marketing Accountability Standards Board (MASB) endorses the definitions, purposes, and constructs of classes of measures that appear in Marketing Metrics as part of its ongoing Common Language in Marketing Project. In a survey of nearly 200 senior marketing managers, 71 percent responded that they found a customer satisfaction metric very useful in managing and monitoring their businesses. It is seen as a key performance indicator within business and is often part of a Balanced Scorecard. In a competitive marketplace where businesses compete for customers, customer satisfaction is seen as a key differentiator and increasingly has become a key element of business strategy.

Customer Service 3.7%
Billing 1.03%
Customer Satisfaction 0.7%
Others 94.57%

Job Description for Front Office Manager - Casino

Front Office Manager - Casino manages the front office personnel. Ensures quality customer service, oversees the daily operation of services for the casino and the execution of contracts, deposits, and billing. Being a Front Office Manager - Casino may require a bachelor's degree in area of specialty. Typically reports to a director. The Front Office Manager - Casino supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Front Office Manager - Casino typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)... View full job description

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Job Openings for Front Office Manager - Casino in South Dakota

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Location Avg. Salary Date Updated
Location Deadwood, SD Avg. Salary $59,765 Date Updated February 26, 2024
Location Pierre, SD Avg. Salary $58,217 Date Updated February 26, 2024
Location Watertown, SD Avg. Salary $60,995 Date Updated February 26, 2024
Location Aberdeen, SD Avg. Salary $57,180 Date Updated February 26, 2024
Location Agar, SD Avg. Salary $57,180 Date Updated February 26, 2024
Location Akaska, SD Avg. Salary $57,180 Date Updated February 26, 2024
Location Alcester, SD Avg. Salary $60,242 Date Updated February 26, 2024
Location Alexandria, SD Avg. Salary $60,995 Date Updated February 26, 2024
Location Allen, SD Avg. Salary $59,765 Date Updated February 26, 2024
Location Alpena, SD Avg. Salary $59,088 Date Updated February 26, 2024

Career Path for Front Office Manager - Casino

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Front Office Manager - Casino, the first career path typically progresses to General Manager - Casino.

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Front Office Manager - Casino Salary in South Dakota
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