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The median expected salary for a typical Software Support Manager in the United States is $102,611. This basic market pricing report was prepared using our Certified Compensation Professionals' analysis of survey data collected from thousands of HR departments at employers of all sizes, industries and geographies.
Source: HR Reported data as of May 2013
Job Description for Software Support Manager New Search   
Oversees software support staff. Manages department budget to ensure goals are met. Establishes and maintains relationships with engineering and software development. Provides advanced troubleshooting skills to resolve technical problems. Researches, reports and corrects any quality assurance issues. Requires a bachelor's degree and 6-8 years of experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. Leads and directs the work of others. A wide degree of creativity and latitude is expected. Typically reports to a head of a unit/department.
Alternate Job Titles: Manager of Software Support, Software Support Manager, Software Technical Support Manager
Categories:  IT -- Computers, Software , Engineering , IT -- All
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