Alternate Job Titles: Manager of Software Support, Software Support Manager, Software Technical Support Manager
How much does a Software Support Manager make? The median annual Software Support Manager salary is $108,374, as of September 30, 2016, with a range usually between $93,127-$127,435, however this can vary widely depending on a variety of factors. Our team of Certified Compensation Professionals has analyzed survey data collected from thousands of HR departments at companies of all sizes and industries to present this range of annual salaries for people with the job title Software Support Manager in the United States.
This chart describes the expected percentage of people who perform the job of Software Support Manager in the United States that make less than that annual salary. For example the median expected annual pay for a typical Software Support Manager in the United States is $108,374, so 50% of the people who perform the job of Software Support Manager in the United States are expected to make less than $108,374.
This chart describes the expected percentage of people who perform the job of Software Support Manager that make less than that salary. For example 50% of the people who perform the job of Software Support Manager are expected to make less than the median.
Source: HR Reported data as of October 2016
Oversees software support staff. Manages department budget to ensure goals are met. Establishes and maintains relationships with engineering and software development. Provides advanced troubleshooting skills to resolve technical problems. Researches, reports and corrects any quality assurance issues. Requires a bachelor's degree and 6-8 years of experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. Leads and directs the work of others. A wide degree of creativity and latitude is expected. Typically reports to a head of a unit/department. View full job description