Alternate Job Titles: Entry Level Technical Support Analyst, Technical Support Analyst I
How much does a Technical Support Analyst I make? The median annual Technical Support Analyst I salary is $57,593, as of September 27, 2017, with a range usually between $50,563-$63,604, however this can vary widely depending on a variety of factors. Our team of Certified Compensation Professionals has analyzed survey data collected from thousands of HR departments at companies of all sizes and industries to present this range of annual salaries for people with the job title Technical Support Analyst I in the United States.
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This chart describes the expected percentage of people who perform the job of Technical Support Analyst I in the United States that make less than that annual salary. For example the median expected annual pay for a typical Technical Support Analyst I in the United States is $57,593, so 50% of the people who perform the job of Technical Support Analyst I in the United States are expected to make less than $57,593.
Source: HR Reported data as of September 27, 2017
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This chart describes the expected percentage of people who perform the job of Technical Support Analyst I that make less than that salary. For example 50% of the people who perform the job of Technical Support Analyst I are expected to make less than the median.
Source: HR Reported data as of October 2017
Provides technical support to system users and customer support staff. Evaluates user needs, defines technical problems, and works with engineering/development staff to determine solutions. Assists customer in implementing solutions. Performs ongoing activities to maintain and enhance overall system performance. May require an associate's degree or its equivalent. Typically reports to a project leader or manager. Works on projects/matters of limited complexity in a support role. Work is closely managed. Typically requires 0-2 years of related experience and a bachelor's degree. View full job description