Alternate Job Titles: Technical Service Manager, Technical Support Manager
How much does a Technical Support Manager make? The median annual Technical Support Manager salary is $111,338, as of November 30, 2016, with a range usually between $98,180-$125,568, however this can vary widely depending on a variety of factors. Our team of Certified Compensation Professionals has analyzed survey data collected from thousands of HR departments at companies of all sizes and industries to present this range of annual salaries for people with the job title Technical Support Manager in the United States.
This chart describes the expected percentage of people who perform the job of Technical Support Manager in the United States that make less than that annual salary. For example the median expected annual pay for a typical Technical Support Manager in the United States is $111,338, so 50% of the people who perform the job of Technical Support Manager in the United States are expected to make less than $111,338.
This chart describes the expected percentage of people who perform the job of Technical Support Manager that make less than that salary. For example 50% of the people who perform the job of Technical Support Manager are expected to make less than the median.
Source: HR Reported data as of December 2016
Manages technical service-related operations for an organization. Oversees the work of engineering, IT or maintenance staff to ensure that all jobs are completed on time, within budget, and to customer specifications. Ensures that physical inventory levels are monitored and replenished as needed. Responsible for designing and implementing improved process or operational policies. Recommends changes to products or services to fulfill customer needs. Requires a bachelor's degree with at least 6 years of experience in the field. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. Leads and directs the work of others. A wide degree of creativity and latitude is expected. Typically reports to top management. View full job description