Technical Support Representative II Salary

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Business

Salary Wizard®

Base Salary

Methodology New Search Help

Technical Support Representative II - U.S. National Averages	Base pay only

10th%

25th%

75th%

90th%

$29,364

$34,186

$45,756

$51,468

You're not done yet!

These numbers are only an average for all Technical Support Representative II jobs in the United States. Many factors can affect the salary you should expect. Please try our FREE Advanced Salary Calculator to narrow down this range and see exactly where your salary should fall.

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The median expected salary for a typical Technical Support Representative II in the United States is $39,483. This basic market pricing report was prepared using our Certified Compensation Professionals' analysis of survey data collected from thousands of HR departments at employers of all sizes, industries and geographies.

Source: HR Reported data as of June 2013

Job Description for Technical Support Representative II

New Search

Provides moderately complex technical support to clients via email, phone, or other methods; does not work on site. Possesses a strong understanding of the organization's products and services, but escalates complex inquiries. Requires a high school diploma or equivalent and 3-6 years of experience in the field or in a related area. Has knowledge of concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision. A certain degree of creativity and latitude is required. Typically reports to a supervisor or manager.

Alternate Job Titles: Technical Support Representative II

Categories:

Customer Services