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You're not
done yet!
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The median expected salary for a typical Technical Support Representative III
in the United States is $49,285. This basic
market pricing report was prepared using our Certified Compensation Professionals'
analysis of survey data collected from thousands of HR departments at employers
of all sizes, industries and geographies.
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Source: HR Reported data as of May 2013
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Job Description for Technical Support Representative III
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Provides complex technical support to clients via email, phone, or other methods; does not work on site. Possesses deep understanding of the organization's products and services, and may provide guidance to less experienced personnel. Requires a high school diploma or equivalent and at least 5 years of experience in the field or in a related area. Has knowledge of concepts, practices, and procedures within a particular field. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. A wide degree of creativity and latitude is expected. Typically reports to a supervisor or manager.
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Alternate Job Titles: Technical Support Representative III
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