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The median expected salary for a typical Top Call Center Executive in the United States is $181,176. This basic market pricing report was prepared using our Certified Compensation Professionals' analysis of survey data collected from thousands of HR departments at employers of all sizes, industries and geographies.
Source: HR Reported data as of May 2013
Job Description for Top Call Center Executive New Search   
Plans and directs all aspects of an organization's call center policies, objectives, and initiatives. Develops and administers procedures for interacting with customers in a call center environment. Monitors the overall performance of call center operations. May require an advanced degree and at least 15 years of direct experience in the field. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. Leads and directs the work of others. A wide degree of creativity and latitude is expected. Typically reports to top management.
Alternate Job Titles: Chief Call Center Executive, Chief Call Center Officer, Top Call Center Executive, VP, Call Center, Vice President of Call Center
Categories:  Sales , Executive and Management , Marketing
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