Alternate Job Titles: Chief Call Center Executive, Chief Call Center Officer, Top Call Center Executive, VP, Call Center, Vice President of Call Center
How much does a Top Call Center Executive make? The median annual Top Call Center Executive salary is $209,686, as of December 28, 2016, with a range usually between $171,882-$258,321, however this can vary widely depending on a variety of factors. Our team of Certified Compensation Professionals has analyzed survey data collected from thousands of HR departments at companies of all sizes and industries to present this range of annual salaries for people with the job title Top Call Center Executive in the United States.
This chart describes the expected percentage of people who perform the job of Top Call Center Executive in the United States that make less than that annual salary. For example the median expected annual pay for a typical Top Call Center Executive in the United States is $209,686, so 50% of the people who perform the job of Top Call Center Executive in the United States are expected to make less than $209,686.
This chart describes the expected percentage of people who perform the job of Top Call Center Executive that make less than that salary. For example 50% of the people who perform the job of Top Call Center Executive are expected to make less than the median.
Source: HR Reported data as of January 2017
Plans and directs all aspects of an organization's call center policies, objectives, and initiatives. Develops and administers procedures for interacting with customers in a call center environment. Monitors the overall performance of call center operations. May require an advanced degree and at least 15 years of direct experience in the field. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. Leads and directs the work of others. A wide degree of creativity and latitude is expected. Typically reports to top management. View full job description