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The median expected salary for a typical Top Customer Service Executive
in the United States is $177,167. This basic
market pricing report was prepared using our Certified Compensation Professionals'
analysis of survey data collected from thousands of HR departments at employers
of all sizes, industries and geographies.
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Source: HR Reported data as of May 2013
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Job Description for Top Customer Service Executive
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Plans and directs all aspects of an organization's customer service policies, objectives, and initiatives. Responsible for the overall satisfaction of customers. May require an advanced degree and at least 15 years of direct experience in the field. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. Leads and directs the work of others. A wide degree of creativity and latitude is expected. Typically reports to top management.
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Alternate Job Titles: Chief Customer Service Executive, Top Customer Service Executive, Chief Customer Service Officer, VP, Customer Service, Vice President of Customer Service
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