Inbound Call Center Manager Salaries New Search   
 
How much does an inbound call center manager make? Well to determine an inbound call center manager's pay you need to first decide what kind of an inbound call center manager you are talking about. We have information on several inbound call center manager jobs each with different pay ranges. Please select a specific inbound call center manager job from the list below or search inbound call center manager salaries.
Inbound Call Center Manager Salaries
Inbound Call Center Supervisor II Salaries
Inbound Call Center Supervisor III Salaries
Inbound Call Center Supervisor I Salaries
Call Center Representative IV - Inbound Salaries
Call Center Representative I - Inbound Salaries
Call Center Representative III - Inbound Salaries
Call Center Representative II - Inbound Salaries
Call Center Director Salaries
Customer Information Center Manager Salaries
Search All Inbound Call Center Manager Salaries
Inbound Call Center Manager Salaries
Manages and directs all aspects of incoming call center operations. Implements and reviews call center policies and procedures. Develops and monitors quotas for service volume and timeliness. Requires a bachelor's degree with at least 7 years of experience in the field. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. Leads and directs the work of others. A wide degree of creativity and latitude is expected. Typically reports to top management. View Inbound Call Center Manager Salaries
Alternate Job Titles: Inbound Call Center Manager
Categories: Marketing, Sales
Inbound Call Center Supervisor II Salaries
Supervises employees who receive telephone calls from customers or potential customers. Responsible for the daily activity of call center policies and procedures. Ensures quotas for service volume and timeliness are met. A level II supervisor has authority for personnel actions and oversees most day to day operations of group. May require a bachelor's degree in area of specialty. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. A wide degree of creativity and latitude is expected. Typically reports to a manager or head of a unit/department. View Inbound Call Center Supervisor II Salaries
Alternate Job Titles: Inbound Call Center Supervisor II
Categories: Customer Services, Marketing
Inbound Call Center Supervisor III Salaries
Supervises employees who receive telephone calls from customers or potential customers. Responsible for the daily activity of call center policies and procedures. Ensures quotas for service volume and timeliness are met. A level III supervisor has full authority and may be considered lower middle management. May require a bachelor's degree in area of specialty. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. A wide degree of creativity and latitude is expected. Typically reports to a manager or head of a unit/department. View Inbound Call Center Supervisor III Salaries
Alternate Job Titles: Inbound Call Center Supervisor III
Categories: Customer Services, Marketing
Inbound Call Center Supervisor I Salaries
Supervises employees who receive telephone calls from customers or potential customers. Responsible for the daily activity of call center policies and procedures. Ensures quotas for service volume and timeliness are met. A level I supervisor is considered a working supervisor with little authority for personnel actions. May require a bachelor's degree in area of specialty. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. A wide degree of creativity and latitude is expected. Typically reports to a manager or head of a unit/department. View Inbound Call Center Supervisor I Salaries
Alternate Job Titles: Inbound Call Center Supervisor I
Categories: Customer Services, Marketing
Call Center Representative IV - Inbound Salaries
Duties include answering telephone call inquiries and promoting an organization's products and services. Responsible for researching and resolving complaints to ensure customer retention and satisfaction. May require an associate's degree and at least 6-8 years of experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Leads and directs the work of others and often is considered a first level supervisor. Performs a variety of complicated tasks. Typically reports to a manager or head of a unit/department. A wide degree of creativity and latitude is expected. View Call Center Representative IV - Inbound Salaries
Alternate Job Titles: Call Center Representative IV - Inbound, Telemarketing Representative IV - Inbound
Categories: Marketing, Sales
Call Center Representative I - Inbound Salaries
Duties include answering telephone call inquiries and promoting an organization's products and services. Responsible for researching and resolving complaints to ensure customer retention and satisfaction. Requires a minimum of a high school diploma or its equivalent and 0-2 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager. View Call Center Representative I - Inbound Salaries
Alternate Job Titles: Call Center Representative I - Inbound, Telemarketing Representative I - Inbound, Entry Level Call Center Representative - Inbound
Categories: Customer Services, Entry Level, Sales
Call Center Representative III - Inbound Salaries
Duties include answering telephone call inquiries and promoting an organization's products and services. Responsible for researching and resolving complaints to ensure customer retention and satisfaction. May require an associate's degree and 4-6 years of experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. Typically reports to a supervisor or manager. A wide degree of creativity and latitude is expected. View Call Center Representative III - Inbound Salaries
Alternate Job Titles: Call Center Representative III - Inbound, Senior Call Center Representative - Inbound, Telemarketing Representative III - Inbound
Categories: Customer Services, Sales
Call Center Representative II - Inbound Salaries
Duties include answering telephone call inquiries and promoting an organization's products and services. Responsible for researching and resolving complaints to ensure customer retention and satisfaction. May require an associate's degree and 2-4 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision; typically reports to a supervisor or manager. A certain degree of creativity and latitude required. View Call Center Representative II - Inbound Salaries
Alternate Job Titles: Call Center Representative II - Inbound, Intermediate Level Call Center Representative - In, Telemarketing Representative II - Inbound
Categories: Customer Services, Sales
Call Center Director Salaries
Directs the entire operations of the organization's call center facility. Implements and reviews policies and operating structure of the call center. Sets standards and guidelines for interaction with customers. Monitors the calls to ensure that the expectations of the customers are met. Requires a bachelor's degree in area of specialty and at least 10 years of experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. Leads and directs the work of others. A wide degree of creativity and latitude is expected. Typically reports to top management. View Call Center Director Salaries
Alternate Job Titles: Call Center Director
Categories: Marketing, Executive and Management, Sales
Customer Information Center Manager Salaries
Responsible for managing the customer information center staff, activity, and goals. Ensures that staff has all necessary information needed to provide technical support to end-users of the organization's products. May interact with teams responsible for installation/implementation to ensure client expectations are met. Requires a bachelor's degree in area of specialty and at least 7 years of experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. Leads and directs the work of others. A wide degree of creativity and latitude is expected. Typically reports to a head of a unit/department. View Customer Information Center Manager Salaries
Alternate Job Titles: Customer Information Center Manager
Categories: IT -- Manager, Executive and Management, IT -- All, Marketing