Alternate Job Titles: Intermediate Level Voice Communications Analyst, Voice Communication Analyst II, Voice Communications Analyst II, Voice Telecommunications Analyst II
How much does a Voice Communications Analyst II make? The median annual Voice Communications Analyst II salary is $69,276, as of November 30, 2016, with a range usually between $59,632-$75,389, however this can vary widely depending on a variety of factors. Our team of Certified Compensation Professionals has analyzed survey data collected from thousands of HR departments at companies of all sizes and industries to present this range of annual salaries for people with the job title Voice Communications Analyst II in the United States.
This chart describes the expected percentage of people who perform the job of Voice Communications Analyst II in the United States that make less than that annual salary. For example the median expected annual pay for a typical Voice Communications Analyst II in the United States is $69,276, so 50% of the people who perform the job of Voice Communications Analyst II in the United States are expected to make less than $69,276.
This chart describes the expected percentage of people who perform the job of Voice Communications Analyst II that make less than that salary. For example 50% of the people who perform the job of Voice Communications Analyst II are expected to make less than the median.
Source: HR Reported data as of December 2016
Designs, reviews, analyzes, and maintains an organization's voice communications system. Makes suggestions to end users regarding voice communications software and hardware solutions, and offers support and troubleshooting. Ensures uninterrupted access to all voice telecommunication features, including voicemail, ACD or PBX systems. May research and recommend vendors. Reports on system specifications to support upgrades and to ensure proper integration. Coordinates upgrade schedules with internal or external programmers. May require a bachelor's degree in area of specialty and 2-4 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision. A certain degree of creativity and latitude is expected. Typically reports to a supervisor or manager. View full job description