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You're not
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The median expected salary for a typical Voice Communications Analyst IV
in the United States is $83,167. This basic
market pricing report was prepared using our Certified Compensation Professionals'
analysis of survey data collected from thousands of HR departments at employers
of all sizes, industries and geographies.
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Source: HR Reported data as of May 2013
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Job Description for Voice Communications Analyst IV
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Designs, reviews, analyzes, and maintains an organization's voice communications system. Makes suggestions to end users regarding voice communications software and hardware solutions, and offers support and troubleshooting. Ensures uninterrupted access to all voice telecommunication features, including voicemail, ACD or PBX systems. May research and recommend vendors. Reports on system specifications to support upgrades and to ensure proper integration. Coordinates upgrade schedules with internal or external programmers. May lead voice communications projects, or offer research support regarding budgeting requirements. May require a bachelor's degree in area of specialty and 6-8 years of experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. May lead and directs the work of others. A wide degree of creativity and latitude is expected. Typically reports to a manager or head of a unit/department.
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Alternate Job Titles: Voice Communication Analyst IV, Voice Communications Analyst IV, Voice Telecommunications Analyst IV
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