How much does a Contact Center Representative IV - Inbound make in Washington? The average Contact Center Representative IV - Inbound salary in Washington is $61,911 as of February 26, 2024, but the range typically falls between $53,190 and $72,395. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Contact Center Representative IV - Inbound Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Contact Center Representative IV - Inbound Salary $45,250 WA February 26, 2024
25th Percentile Contact Center Representative IV - Inbound Salary $53,190 WA February 26, 2024
50th Percentile Contact Center Representative IV - Inbound Salary $61,911 WA February 26, 2024
75th Percentile Contact Center Representative IV - Inbound Salary $72,395 WA February 26, 2024
90th Percentile Contact Center Representative IV - Inbound Salary $81,941 WA February 26, 2024
25% $53,190 10% $45,250 90% $81,941 75% $72,395 $61,911 50%(Median) Didn’t find job title? Click
Change Search Criteria
Check out Contact Center Representative IV - Inbound jobs in Washington

Inbound Call Center Representative

Silver Rock Enterprises Inc. - Kingman, AZ

(Part-Time) Contact Center Representative

Clearwater Credit Union - Missoula, MT

What skills does a Contact Center Representative IV - Inbound need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.

2.

Consulting Services: Consulting Services means the provision of expertise or strategic advice that is presented for consideration and decision-making.

3.

Promotion: Developing and implementing promotional activities to attract and increase the awareness of customers in buying products.

Customer Service 35.62%
Consulting Services 2.81%
Promotion 1.81%
Others 59.76%

Job Description for Contact Center Representative IV - Inbound

Contact Center Representative IV - Inbound answers incoming customer calls inquiring about products with a focus on selling products or services. Performs call logging and routine tasks to fulfill caller requests. Being a Contact Center Representative IV - Inbound answers inquiries regarding the company products, services, delivery, installation, or billing following scripts or standard responses. Enters orders and assists the customer with the purchase by suggesting appropriate products. Additionally, Contact Center Representative IV - Inbound may redirect calls to other teams depending on the nature of the inquiry. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Representative IV - Inbound independently performs a wide range of complex duties under general guidance from supervisors. Has gained full proficiency in a broad range of activities related to the job. To be a Contact Center Representative IV - Inbound typically requires 5-7 years of related experience. (Copyright 2024 Salary.com)... View full job description

Employers: Job Description Management Tool

See user submitted job responsibilities for Contact Center Representative IV - Inbound.

Salary.com job board provides millions of Contact Center Representative IV - Inbound information for you to search for. Click on search button below to see Contact Center Representative IV - Inbound job openings or enter a new job title here.

Job Openings for Contact Center Representative IV - Inbound in Washington

Select a city to view specific salary and bonus information for Contact Center Representative IV - Inbound

Loading results...
Location Avg. Salary Date Updated
Location Aberdeen, WA Avg. Salary $59,576 Date Updated February 26, 2024
Location Acme, WA Avg. Salary $59,185 Date Updated February 26, 2024
Location Addy, WA Avg. Salary $56,342 Date Updated February 26, 2024
Location Adna, WA Avg. Salary $59,576 Date Updated February 26, 2024
Location Airway Heights, WA Avg. Salary $56,804 Date Updated February 26, 2024
Location Albion, WA Avg. Salary $56,342 Date Updated February 26, 2024
Location Allyn, WA Avg. Salary $62,105 Date Updated February 26, 2024
Location Almira, WA Avg. Salary $56,342 Date Updated February 26, 2024
Location Amanda Park, WA Avg. Salary $59,576 Date Updated February 26, 2024
Location Amboy, WA Avg. Salary $59,540 Date Updated February 26, 2024

Career Path for Contact Center Representative IV - Inbound

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Contact Center Representative IV - Inbound, the upper level is Inbound Contact Center Supervisor and then progresses to Inbound Contact Center Senior Supervisor.

Not the job you're looking for? Search more salaries here:

Are you an HR manager or compensation specialist?

Salary.com's CompAnalyst platform offers:

  • Detailed skills and competency reports for specific positions
  • Job and employee pricing reports
  • Compensation data tools, salary structures, surveys and benchmarks.
Learn about CompAnalyst
Contact Center Representative IV - Inbound Salary in Washington
Contact Center Representative IV - Inbound Salary Graph, Regional Distribution and Summary