How much does a Collections Representative II make in Wisconsin? The average Collections Representative II salary in Wisconsin is $44,221 as of February 26, 2024, but the range typically falls between $39,332 and $49,689. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Collections Representative II Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Collections Representative II Salary $34,882 WI February 26, 2024
25th Percentile Collections Representative II Salary $39,332 WI February 26, 2024
50th Percentile Collections Representative II Salary $44,221 WI February 26, 2024
75th Percentile Collections Representative II Salary $49,689 WI February 26, 2024
90th Percentile Collections Representative II Salary $54,668 WI February 26, 2024
25% $39,332 10% $34,882 90% $54,668 75% $49,689 $44,221 50%(Median) Didn’t find job title? Click
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What skills does a Collections Representative II need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.

2.

customer contact: Customer Contact is the process of handling a query of the customer before, during, and after the purchase of any product or service.

3.

Data entry: Transcribing information into an electronic medium such as a computer or other electronic device.

Customer Service 12.5%
customer contact 1.73%
Data entry 0.8%
Others 84.97%

Job Description for Collections Representative II

Collections Representative II is responsible for initiating calls to delinquent customers by phone, mail or personal visit to collect payments and settle accounts. Follows-up delinquent accounts, updates and maintains accurate financial records including accounting, receivable, and credit records. Being a Collections Representative II requires a high school diploma or equivalent. Typically reports to a supervisor. The Collections Representative II works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Collections Representative II typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)... View full job description

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Job Openings for Collections Representative II in Wisconsin

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Location Avg. Salary Date Updated
Location Abbotsford, WI Avg. Salary $41,357 Date Updated February 26, 2024
Location Abrams, WI Avg. Salary $42,900 Date Updated February 26, 2024
Location Adams, WI Avg. Salary $43,630 Date Updated February 26, 2024
Location Adell, WI Avg. Salary $44,072 Date Updated February 26, 2024
Location Afton, WI Avg. Salary $43,802 Date Updated February 26, 2024
Location Albany, WI Avg. Salary $43,764 Date Updated February 26, 2024
Location Algoma, WI Avg. Salary $42,708 Date Updated February 26, 2024
Location Allenton, WI Avg. Salary $44,072 Date Updated February 26, 2024
Location Alma, WI Avg. Salary $44,603 Date Updated February 26, 2024
Location Alma Center, WI Avg. Salary $41,357 Date Updated February 26, 2024

Career Path for Collections Representative II

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Collections Representative II, the upper level is Collections Representative III and then progresses to Collections Supervisor.

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Jobs with a similar salary range to Collections Representative II : Collection Agent, Collections Officer, Insurance Collection Specialist

Collections Representative II Salary in Wisconsin
Collections Representative II Salary Graph, Regional Distribution and Summary