How much does an Inbound Contact Center Manager make in Wisconsin? The average Inbound Contact Center Manager salary in Wisconsin is $91,656 as of February 26, 2024, but the range typically falls between $79,134 and $106,917. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Inbound Contact Center Manager Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Inbound Contact Center Manager Salary $67,735 WI February 26, 2024
25th Percentile Inbound Contact Center Manager Salary $79,134 WI February 26, 2024
50th Percentile Inbound Contact Center Manager Salary $91,656 WI February 26, 2024
75th Percentile Inbound Contact Center Manager Salary $106,917 WI February 26, 2024
90th Percentile Inbound Contact Center Manager Salary $120,811 WI February 26, 2024
25% $79,134 10% $67,735 90% $120,811 75% $106,917 $91,656 50%(Median) Didn’t find job title? Click
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What skills does an Inbound Contact Center Manager need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Leadership: Knowledge of and ability to employ effective strategies that motivate and guide other members within our business to achieve optimum results.

2.

Fiscal Management: Fiscal management is the process of keeping an organization running efficiently within its allotted budget.

3.

Purchasing: Purchasing refers to a business or organization attempting to acquire goods or services to accomplish its goals. Although there are several organizations that attempt to set standards in the purchasing process, processes can vary greatly between organizations. Typically the word “purchasing” is not used interchangeably with the word “procurement”, since procurement typically includes expediting, supplier quality, and transportation and logistics (T&L) in addition to purchasing.

Leadership 0.02%
Fiscal Management 0.01%
Purchasing 0.01%
Others 99.96%

Job Description for Inbound Contact Center Manager

Inbound Contact Center Manager manages inbound contact center agents and operations focusing on selling products or services. Develops standards and monitors metrics and targets for service volume, sales, and timeliness. Being an Inbound Contact Center Manager implements sales and product training to ensure staff is updated on product and service offerings and standard customer response procedures. Sets and communicates operational policies and procedures. Additionally, Inbound Contact Center Manager may require a bachelor's degree. Typically reports to a director. The Inbound Contact Center Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Inbound Contact Center Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)... View full job description

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Job Openings for Inbound Contact Center Manager in Wisconsin

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Location Avg. Salary Date Updated
Location Abbotsford, WI Avg. Salary $85,719 Date Updated February 26, 2024
Location Abrams, WI Avg. Salary $88,917 Date Updated February 26, 2024
Location Adams, WI Avg. Salary $90,431 Date Updated February 26, 2024
Location Adell, WI Avg. Salary $91,348 Date Updated February 26, 2024
Location Afton, WI Avg. Salary $90,787 Date Updated February 26, 2024
Location Albany, WI Avg. Salary $90,709 Date Updated February 26, 2024
Location Algoma, WI Avg. Salary $88,520 Date Updated February 26, 2024
Location Allenton, WI Avg. Salary $91,348 Date Updated February 26, 2024
Location Alma, WI Avg. Salary $92,447 Date Updated February 26, 2024
Location Alma Center, WI Avg. Salary $85,719 Date Updated February 26, 2024
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Inbound Contact Center Manager Salary in Wisconsin
Inbound Contact Center Manager Salary Graph, Regional Distribution and Summary