eCommerce Customer Service Representative Sr. Salaries

View eCommerce Customer Service Representative Sr. Hourly Wages

Alternate Job Titles: eCommerce Customer Service Representative Sr., E-Commerce Customer Service Representative, E-Commerce Customer Service Representative-Entry level, Senior E-Commerce Customer Service Representative

What is the average annual salary for eCommerce Customer Service Representative Sr.?
The annual salary for someone with the job title eCommerce Customer Service Representative Sr. may vary depending on a number of factors including industry, company size, location, years of experience and level of education. Our team of Certified Compensation Professionals has analyzed survey data collected from thousands of HR departments at companies of all sizes and industries to present this range of annual salaries for people with the job title eCommerce Customer Service Representative Sr. in the United States.

This chart describes the expected percentage of people who perform the job of eCommerce Customer Service Representative Sr. in the United States that make less than that annual salary. For example the median expected annual pay for a typical eCommerce Customer Service Representative Sr. in the United States is $35,223 so 50% of the people who perform the job of eCommerce Customer Service Representative Sr. in the United Sates are expected to make less than $35,223.

Source: HR Reported data as of August 2014

Median $35,223
  • 10%$33,536
  • 25%$34,340
  • 75%$37,828
  • 90%$40,200

Refine by:

If you would like more details about compensation for this position including benefits and how other factors may influence your pay try our Salary Wizard. If you are planning to negotiate a salary you may want to purchase a Personal Salary Report. If you are an employer looking to price this position you may want to purchase a Job Valuation Report or Salary Wizard Professional Edition.

Job Description for eCommerce Customer Service Representative Sr.

Responds to customer inquires regarding orders, billing inquiries and technical problem notifications. Documents customer trouble reports in trouble ticketing system and escalates according to established standard operating procedures. Also reviews requests, contacts customers to clarify request, ensuring all necessary information is included and may route requests to the appropriate department. May require a bachelor's degree and 2-4 years of experience in technical support. Must be familiar with client server platforms support and various system applications. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under general supervision; typically reports to a manager. A certain degree of creativity and latitude is required. View eCommerce Customer Service Representative Sr. job description

View Jobs by Salary Range: <$30K, $30K–$50K, $50K–$80K, $80K–$100K, >$100K

Categories:  Internet and New Media, Customer Services, Entry Level, IT -- All

Industries:  Aerospace & Defense, Biotechnology, Business Services, Chemicals, Construction, Edu., Gov't. & Nonprofit, Energy & Utilities, Financial Services, Healthcare, Hospitality & Leisure, Insurance, Internet, Media, MFG Durable, MFG Nondurable, Pharmaceuticals, Retail & Wholesale, Software & Networking, Telecom, Transportation

Similar Job Titles:  Customer Service Representative II, Customer Service Representative III, Customer Service Representative I, Retail Store Customer Service Representative, eCommerce Customer Service Representative, Customer Service Director, Customer Service Supervisor, Customer Service Manager, Top Customer Service Executive

eCommerce Customer Service Representative Sr. Salaries by State