Alternate Job Titles: eCommerce Customer Support Manager, Ecommerce Customer Support Manager, E-Commerce Customer Support Manager, Manager of E-Commerce Customer Support, Electronic Commerce Customer Support Manager
How much does a eCommerce Customer Support Manager make? The median annual eCommerce Customer Support Manager salary is $81,971, as of August 29, 2016, with a range usually between $68,625-$92,980, however this can vary widely depending on a variety of factors. Our team of Certified Compensation Professionals has analyzed survey data collected from thousands of HR departments at companies of all sizes and industries to present this range of annual salaries for people with the job title eCommerce Customer Support Manager in the United States.
This chart describes the expected percentage of people who perform the job of eCommerce Customer Support Manager in the United States that make less than that annual salary. For example the median expected annual pay for a typical eCommerce Customer Support Manager in the United States is $81,971, so 50% of the people who perform the job of eCommerce Customer Support Manager in the United States are expected to make less than $81,971.
This chart describes the expected percentage of people who perform the job of eCommerce Customer Support Manager that make less than that salary. For example 50% of the people who perform the job of eCommerce Customer Support Manager are expected to make less than the median.
Source: HR Reported data as of September 2016
Manages a staff of customer service representatives and ensures that customers are retained, satisfied, and that their needs are fulfilled. Responsible for designing and implementing improved processes or operational policies. Recommends changes to website, products, or services to fulfill customer needs. Requires a bachelor's degree in area of specialty and at least 7 years of experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Leads and directs the work of others. A wide degree of creativity and latitude is expected. Typically reports to a head of a unit/department. View full job description