eCommerce Customer Support Manager Salaries

View eCommerce Customer Support Manager Hourly Wages

Alternate Job Titles: eCommerce Customer Support Manager, Ecommerce Customer Support Manager, E-Commerce Customer Support Manager, Manager of E-Commerce Customer Support, Electronic Commerce Customer Support Manager

What is the average annual salary for eCommerce Customer Support Manager?
The annual salary for someone with the job title eCommerce Customer Support Manager may vary depending on a number of factors including industry, company size, location, years of experience and level of education. Our team of Certified Compensation Professionals has analyzed survey data collected from thousands of HR departments at companies of all sizes and industries to present this range of annual salaries for people with the job title eCommerce Customer Support Manager in the United States.

This chart describes the expected percentage of people who perform the job of eCommerce Customer Support Manager in the United States that make less than that annual salary. For example the median expected annualy pay for a typical eCommerce Customer Support Manager in the United States is $78,537 so 50% of the people who perform the job of Accountant I in the United Sates are expected to make less than $78,537.

Source: HR Reported data as of April 2014

Median $78,537
  • 10%$49,276
  • 25%$63,221
  • 75%$89,784
  • 90%$100,023

View Internet and New Media Jobs by Salary Range: <$30K, $30K–$50K, $50K–$80K, $80K–$100K, >$100K

If you would like more details about compensation for this position including benefits and how other factors may influence your pay try our Salary Wizard. If you are planning to negotiate a salary you may want to purchase a Personal Salary Report. If you are an employer looking to price this position you may want to purchase a Job Valuation Report or Salary Wizard Professional Edition.

Job Description for eCommerce Customer Support Manager

Manages a staff of customer service representatives and ensures that customers are retained, satisfied, and that their needs are fulfilled. Responsible for designing and implementing improved processes or operational policies. Recommends changes to website, products, or services to fulfill customer needs. Requires a bachelor's degree in area of specialty and at least 7 years of experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Leads and directs the work of others. A wide degree of creativity and latitude is expected. Typically reports to a head of a unit/department. View eCommerce Customer Support Manager job description

Categories:  Internet and New Media, Customer Services, IT -- All, Marketing, Sales

Industries:  Aerospace & Defense, Biotechnology, Business Services, Chemicals, Construction, Edu., Gov't. & Nonprofit, Energy & Utilities, Financial Services, Healthcare, Hospitality & Leisure, Insurance, Internet, Media, MFG Durable, MFG Nondurable, Pharmaceuticals, Retail & Wholesale, Software & Networking, Telecom, Transportation

Similar Job Titles:  Customer Information Center Manager, Customer Service Manager, eCommerce Customer Service Representative, Sales Support Manager, PC Support Manager, Technical Support Representative I, Technical Support Representative III, Technical Support Representative II, Technical Support Manager

eCommerce Customer Support Manager Salaries by State