How much does an E-commerce Customer Service Representative make hourly in Birmingham, AL? The average hourly wage for an E-commerce Customer Service Representative in Birmingham, AL is $16 as of December 26, 2019, but the range typically falls between $14 and $19. Hourly rate can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
About Birmingham, Alabama Birmingham (/ˈbɜːrmɪŋhæm/ BUR-ming-ham) is a city located in the north central region of the U.S. state of Alabama. With an estimated 2017 population....More
Birmingham, Alabama area prices were up 1.3% from a year ago View the Cost of Living in Birmingham, Alabama
Responds to customer web inquires regarding online merchandise or service orders. Assists customers with product selection, answers basic questions, and suggests various product options that are available. Documents customer problems and inputs in ticketing system. Ensures prompt and proper resolution of customer queries by providing additional information or escalating/engaging others in the organization to provide a solution according to defined procedures. May require a bachelor's degree. Typically reports to a supervisor or manager. Works on projects/matters of limited complexity in a support role. Work is closely managed. Typically requires 0-2 years of related experience. (Copyright 2020 Salary.com)
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Includes base and short-term incentives
0 - 2 years experience
2 - 4 years experience
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