How much does a Customer Retention Representative II make in Alabama? The average Customer Retention Representative II salary in Alabama is $40,651 as of March 26, 2024, but the range typically falls between $36,630 and $45,443. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
Percentile | Salary | Location | Last Updated |
10th Percentile Customer Retention Representative II Salary | $32,970 | AL | March 26, 2024 |
25th Percentile Customer Retention Representative II Salary | $36,630 | AL | March 26, 2024 |
50th Percentile Customer Retention Representative II Salary | $40,651 | AL | March 26, 2024 |
75th Percentile Customer Retention Representative II Salary | $45,443 | AL | March 26, 2024 |
90th Percentile Customer Retention Representative II Salary | $49,806 | AL | March 26, 2024 |
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Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Team Management: The ability of an individual or an organization to administer and coordinate a group of individuals to perform a task. Team management involves teamwork, communication, objective setting and performance appraisals.
Futures: Futures are derivative financial contracts obligating the buyer to purchase an asset or the seller to sell an asset at a predetermined future date and set price.
Client Interaction: Client-facing skills are the abilities necessary to provide quality customer service. Client-facing employees are those who interact directly with customers in person or through phone conversations, online messages and any other methods of communication that a business uses.
Customer Retention Representative II processes orders, prepares correspondence, and fulfills needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Being a Customer Retention Representative II offers discounts or special deals as needed and within pre-established limits. Requires a high school diploma or equivalent. Additionally, Customer Retention Representative II typically reports to a supervisor or manager. The Customer Retention Representative II works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Customer Retention Representative II typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)... View full job description
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Location | Avg. Salary | Date Updated |
---|---|---|
Location Georgiana, AL | Avg. Salary $38,926 | Date Updated March 26, 2024 |
Location Tanner, AL | Avg. Salary $41,137 | Date Updated March 26, 2024 |
Location Abbeville, AL | Avg. Salary $37,776 | Date Updated March 26, 2024 |
Location Abernant, AL | Avg. Salary $41,049 | Date Updated March 26, 2024 |
Location Adamsville, AL | Avg. Salary $41,314 | Date Updated March 26, 2024 |
Location Addison, AL | Avg. Salary $40,253 | Date Updated March 26, 2024 |
Location Adger, AL | Avg. Salary $41,049 | Date Updated March 26, 2024 |
Location Akron, AL | Avg. Salary $41,137 | Date Updated March 26, 2024 |
Location Alabaster, AL | Avg. Salary $41,049 | Date Updated March 26, 2024 |
Location Alberta, AL | Avg. Salary $40,031 | Date Updated March 26, 2024 |
A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.
For Customer Retention Representative II, the upper level is Customer Retention Representative III and then progresses to Customer Retention Supervisor.
Salary.com's CompAnalyst platform offers:
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Customer Retention Representative I | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
Job Title Customer Retention Representative III | Experience 3 - 5 | EducationHigh School | Salary Compared to This Job |
Job Title Customer Service Representative I | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
Job Title Customer Service Representative II | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
Job Title Customer Service Representative III | Experience 3 - 5 | EducationHigh School | Salary Compared to This Job |
Jobs with different levels of education may pay very differently. Check the Customer Retention Representative II salary of your education level.
A job category is a classification or grouping of job positions that share similar characteristics, functions, or industries. Customer Retention Representative II salary varies from category to category. Click below to see Customer Retention Representative II salary in different categories.
About Alabama Alabama (/ˌæləˈbæmə/) is a state in the southeastern region of the United States. It is bordered by Tennessee to the north, Georgia to the east, Flori....More
Skills associated with Customer Retention Representative II: Customer Service Metrics, Customer Care, Customer Interaction, Customer Relationship Management (CRM) ...More
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