Technical Customer Support Representative I Salary in Gadsden, Alabama
How much does a Technical Customer Support Representative I make in Gadsden, AL? The average Technical Customer Support Representative I salary in Gadsden, AL is $34,433 as of April 26, 2022, but the range typically falls between $30,327 and $40,103. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
About Gadsden, Alabama Gadsden is a city in and the county seat of Etowah County in the U.S. state of Alabama. It is located on the Coosa River about 56 miles (90 km) northe....More
Gadsden, Alabama area prices were up 1.3% from a year ago View the Cost of Living in Gadsden, Alabama
Recently searched related titles: Technical Assistant
Job Description
Provides basic technical support and assistance to customers via e-mail, phone, or chat. Addresses and responds to customer inquiries on products and services, including installation, operational functions, troubleshooting, and maintenance. Provides customers with preventive maintenance and configuration recommendations. Documents support interactions, including details of inquiries, complaints, comments, and actions taken. Possesses a basic understanding of the organization's products and services. Escalates more complex inquiries to a higher level support team. Typically requires a high school diploma or equivalent. Typically reports to a supervisor. Works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2022 Salary.com)
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This Job:
Technical Customer Support Representative I
0 - 1 years experience
High School Diploma or Tech Certificate -
Up a level:
Technical Customer Support Representative II
1 - 3 years experience
High School Diploma or Tech Certificate
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Level of Education
- Technical Customer Support Representative I Salaries with No Diploma
- Technical Customer Support Representative I Salaries with a High School Diploma or Technical Certificate
- Technical Customer Support Representative I Salaries with an Associate's Degree
- Technical Customer Support Representative I Salaries with a Bachelor's Degree
- Technical Customer Support Representative I Salaries with a Master's Degree or MBA
- Technical Customer Support Representative I Salaries with a JD, MD, PhD or Equivalent