Technical Customer Support Team Leader Salary in Georgiana, Alabama

How much does a Technical Customer Support Team Leader make in Georgiana, AL? The average Technical Customer Support Team Leader salary in Georgiana, AL is $58,806 as of April 26, 2022, but the range typically falls between $51,783 and $67,330. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, helps you determine your exact pay target. 

About Georgiana, Alabama    Georgiana is a town in Butler County, Alabama, United States. As of the 2010 census, the population of the town was 1,738. Georgiana is located in sou....More

Georgiana, Alabama  area prices were up 1.3% from a year ago    View the Cost of Living in Georgiana, Alabama

Job Description

Leads a team that provides technical customer support for an organization's products and services. Acts as first level escalation point for more complex or critical customer issues and inquiries. Possesses broad knowledge of the organization's products and services, and extensive experience handling customer inquiries. Mentors and coaches team on troubleshooting, solution development, and customer communication best practices. Monitors work queues to ensure adequate coverage and to meet service level standards. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2022

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These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Technical Customer Support Team Leader in Georgiana, AL. The base salary for Technical Customer Support Team Leader ranges from $51,783 to $67,330 with the average base salary of $58,806. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $53,745 to $72,466 with the average total cash compensation of $61,924.
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Career Path for this job

  1. Down a level:

    Technical Customer Support Specialist IV

    7 + years experience
    Bachelor's Degree

  2. This Job:

    Technical Customer Support Team Leader

    3 + years experience
    Bachelor's Degree

  3. Up a level:

    Technical Customer Support Supervisor

    3 - 5 years experience
    Bachelor's Degree

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Job Openings for Technical Customer Support Team Leader in Georgiana, AL