Contact Center Quality Analyst Salary in Jonesboro, Arkansas

How much does a Contact Center Quality Analyst make in Jonesboro, AR? The average Contact Center Quality Analyst salary in Jonesboro, AR is $41,879 as of April 27, 2019, but the range typically falls between $35,792 and $47,918. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

About Jonesboro, Arkansas    Jonesboro is a city located on Crowley's Ridge in the northeastern corner of the U.S. State of Arkansas. Jonesboro is one of two county seats of Craig....More

Jonesboro, Arkansas  area prices were up 1.3% from a year ago    View the Cost of Living in Jonesboro, Arkansas

Job Description

Monitors and evaluates inbound and outbound interaction quality. Tracks issues in the quality monitoring systems or tools and analyzes the results. Provides feedback to improve performance and develops training programs. Works with other internal teams to define quality metrics. Typically requires a bachelor's degree. Typically reports to a manager. Gaining exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. Typically requires 1 to 2 years of related experience. (Copyright 2019 Salary.com)

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Understand the total compensation opportunity for a Contact Center Quality Analyst, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
35792
47918
41879

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
36596
50743
43232
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Contact Center Quality Analyst in Jonesboro, AR. The base salary for Contact Center Quality Analyst ranges from $35,792 to $47,918 with the average base salary of $41,879. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $36,596 to $50,743 with the average total cash compensation of $43,232.
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35792
47918

 

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Career Path for this job

  1. This Job:

    Contact Center Quality Analyst

    1 - 2 years experience
    Bachelor's Degree

  2. Up a level:

    Contact Center Quality Analyst, Sr.

    2 + years experience
    Bachelor's Degree

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Job Openings for Contact Center Quality Analyst in Jonesboro, AR