How much does a Contact Center Scheduler, Sr. make in Jonesboro, AR? The average Contact Center Scheduler, Sr. salary in Jonesboro, AR is $55,541 as of April 27, 2019, but the range typically falls between $48,819 and $62,623. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
About Jonesboro, Arkansas Jonesboro is a city located on Crowley's Ridge in the northeastern corner of the U.S. State of Arkansas. Jonesboro is one of two county seats of Craig....More
Jonesboro, Arkansas area prices were up 1.3% from a year ago View the Cost of Living in Jonesboro, Arkansas
Analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Utilizes the analysis results to forecast contact center workload and builds resourcing and scheduling plans to meet business objectives. May provide recommendations for improving contact center operations. Advanced analytical skills are typically required. Typically requires a bachelor's degree. Typically reports to a manager. Gaining exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. Typically requires 2 to 4 years of related experience. (Copyright 2019 Salary.com)
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