Customer Service Manager Salary in Jonesboro, Arkansas

How much does a Customer Service Manager make in Jonesboro, AR? The average Customer Service Manager salary in Jonesboro, AR is $85,818 as of April 27, 2019, but the range typically falls between $74,894 and $102,506. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

About Jonesboro, Arkansas    Jonesboro is a city located on Crowley's Ridge in the northeastern corner of the U.S. State of Arkansas. Jonesboro is one of two county seats of Craig....More

Jonesboro, Arkansas  area prices were up 1.3% from a year ago    View the Cost of Living in Jonesboro, Arkansas

Recently searched related titles: Client Care Manager,

Recently searched companies with related titles : Walmart Inc Customer Service Manager, American Airlines Customer Service Manager

Job Description

Manages a team or unit of customer service representatives and ensures service levels are met or exceeded. Establish efficient and balanced work flows that maximize efficiency and produce high levels of service quality and customer satisfaction. Monitor and measure service metrics and utilize to develop standards, improvements, or changes to process. Make recommendations for changes to products or services based on customer feedback and requests. Typically requires a bachelor's degree of in business, marketing or its equivalent. Typically reports to a senior manager. Manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. Typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2019 Salary.com)

Take just three simple steps below to generate your own personalized salary report.

Step of 3

Understand the total compensation opportunity for a Customer Service Manager, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
74894
102506
85818

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
77643
110903
91247
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Service Manager in Jonesboro, AR. The base salary for Customer Service Manager ranges from $74,894 to $102,506 with the average base salary of $85,818. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $77,643 to $110,903 with the average total cash compensation of $91,247.
Step of 3

Discover how your pay is adjusted for skills, experience, and other factors

How much should you be paid?

For a real-time salary target, tell us more about your role in the four categories below.

74894
102506

 

Step of 3

Recalculate your target pay based on your unique skills and experiences

Career Path for this job

  1. Down a level:

    Customer Service Supervisor

    3 + years experience
    Bachelor's Degree

  2. This Job:

    Customer Service Manager

    5 + years experience
    Bachelor's Degree

  3. Up a level:

    Customer Service Director


    Bachelor's Degree

Salary for

Are you an HR manager or compensation specialist?

Salary.com's CompAnalyst platform offers:

  • Detailed skills and competency reports for specific positions
  • Job and employee pricing reports
  • Compensation data tools, salary structures, surveys and benchmarks.
Learn about CompAnalyst
Job Openings for Customer Service Manager in Jonesboro, AR