How much does a Customer Service Team Leader make in Jonesboro, AR? The average Customer Service Team Leader salary in Jonesboro, AR is $47,518 as of April 27, 2019, but the range typically falls between $41,430 and $55,503. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
About Jonesboro, Arkansas Jonesboro is a city located on Crowley's Ridge in the northeastern corner of the U.S. State of Arkansas. Jonesboro is one of two county seats of Craig....More
Jonesboro, Arkansas area prices were up 1.3% from a year ago View the Cost of Living in Jonesboro, Arkansas
Customer Service Team Leader acts as team lead for a customer service team that responds to phone or e-mail, non-technical service requests from customers. Responds to and resolves escalated issues and/or unique or complex requests from customers. Being a Customer Service Team Leader monitors daily workflow and ensures that correct procedures are followed. Identifies system and workflow improvements to enhance the team's efficiency. Additionally, Customer Service Team Leader coaches and guides less experienced team members. May assist manager with scheduling. May be authorized to approve special adjustments or exceptions for a customer. May require a bachelor's degree or its equivalent. Typically reports to head of a unit/department. The Customer Service Team Leader contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. To be a Customer Service Team Leader typically requires 4 to 7 years of related experience. (Copyright 2019 Salary.com)
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Includes base and annual incentives
4 - 7 years experience
3 + years experience
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