E-commerce Customer Service Representative Salary in Berkeley, California

How much does an E-commerce Customer Service Representative make in Berkeley, CA? The average E-commerce Customer Service Representative salary in Berkeley, CA is $41,910 as of April 27, 2020, but the range typically falls between $35,527 and $50,095. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

About Berkeley, California    Berkeley (/ˈbɜːrkli/ BURK-lee) is a city on the east shore of San Francisco Bay in northern Alameda County, California. It is named after the 18th-cen....More

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Job Description

Responds to customer web inquires regarding online merchandise or service orders. Assists customers with product selection, answers basic questions, and suggests various product options that are available. Documents customer problems and inputs in ticketing system. Ensures prompt and proper resolution of customer queries by providing additional information or escalating/engaging others in the organization to provide a solution according to defined procedures. May require a bachelor's degree. Typically reports to a supervisor or manager. Works on projects/matters of limited complexity in a support role. Work is closely managed. Typically requires 0-2 years of related experience. (Copyright 2020 Salary.com)

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Understand the total compensation opportunity for a E-commerce Customer Service Representative, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
35527
50095
41910

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
36731
52255
43346
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of E-commerce Customer Service Representative in Berkeley, CA. The base salary for E-commerce Customer Service Representative ranges from $35,527 to $50,095 with the average base salary of $41,910. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $36,731 to $52,255 with the average total cash compensation of $43,346.
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35527
50095

 

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Career Path for this job

  1. This Job:

    E-commerce Customer Service Representative

    0 - 2 years experience
    Bachelor's Degree

  2. Up a level:

    E-commerce Customer Service Representative Sr.

    2 - 4 years experience
    Bachelor's Degree

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Job Openings for E-commerce Customer Service Representative in Berkeley, CA