How much does a Contact Center Representative IV - Inbound earn in Riverside, CA? The average Contact Center Representative IV - Inbound salary in Riverside, CA is $66,360 as of December 01, 2018, but the range typically falls between $56,783 and $82,096. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
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Answers call inquiries regarding the company product and service information. Researches and resolves complaints to ensure customer retention and satisfaction. Tracks the questions and answers in the More
Answers call inquiries regarding the company product and service information. Researches and resolves complaints to ensure customer retention and satisfaction. Tracks the questions and answers in the contact center system as well as updates or checks the order status. Handles difficult situations and assists in training lower level contact center representatives. May require an associate's degree. Typically reports to a supervisor or manager. Has gained full proficiency in a broad range of activities related to the job. Independently performs a wide range of complex duties under general guidance from supervisors. Typically requires 5-7 years of related experience. Less
Includes bonus, healthcare, and retirement
3 - 5 years experience
5 - 7 years experience
2 + years experience
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