Salary for
Contact Center Quality Analyst, Sr. in Salinas, CA

How much does a Contact Center Quality Analyst, Sr. earn in Salinas, CA? The average Contact Center Quality Analyst, Sr. salary in Salinas, CA is $58,145 as of February 28, 2019, but the range typically falls between $50,063 and $66,522. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.  View Cost of Living in Salinas, CA

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Job Description

Monitors and evaluates inbound and outbound interaction quality. Tracks issues in the quality monitoring systems or tools and analyzes the results. Provides feedback to improve performance and develop

Salary range for a Contact Center Quality Analyst, Sr.
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Understand the total compensation opportunity for a Contact Center Quality Analyst, Sr., base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
50063
66522
58145

Average Total Compensation

Includes bonus, healthcare, and retirement

 
 
 
51215
69905
60202
These charts show the average base salary (core compensation), as well as the average total compensation for the job of Contact Center Quality Analyst, Sr. in Salinas, CA. The base salary for Contact Center Quality Analyst, Sr. ranges from $50,063 to $66,522 with the average base salary of $58,145. The total compensation, which includes bonus, health and retirement, can vary anywhere from $51,215 to $69,905 with the average total compensation of $60,202.
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50063
66522
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Career Path for this job

  1. Down a level:

    Contact Center Quality Analyst

    1 - 2 years experience
    Bachelor's Degree

  2. This Job:

    Contact Center Quality Analyst, Sr.

    2 + years experience
    Bachelor's Degree

  3. Up a level:

    Contact Center Quality Manager

    3 - 5 years experience
    Bachelor's Degree

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Job Openings for Contact Center Quality Analyst, Sr. in Salinas, CA