How much does a Outbound Contact Center Manager earn in Salinas, CA? The average Outbound Contact Center Manager salary in Salinas, CA is $93,886 as of February 28, 2019, but the range typically falls between $77,403 and $113,392. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. View Cost of Living in Salinas, CA
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Manages and directs all aspects of outbound contact center operations. Implements and reviews contact center outbound policies and procedures. Oversee the outbound interactions and workflow to ensure More
Manages and directs all aspects of outbound contact center operations. Implements and reviews contact center outbound policies and procedures. Oversee the outbound interactions and workflow to ensure that performance standards and sales target are met. Responsible for staff recruiting, performance evaluation, training, and development. Requires a bachelor's degree. Typically reports to top management. Typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. Typically requires 3+ years of managerial experience. Less
Includes bonus, healthcare, and retirement
3 - 5 years experience
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