Customer Service Manager Salaries in San Bernardino, California
Alternate Job Titles: Customer Service Manager
How much does a Customer Service Manager in San Bernardino,
CA make? The median annual Customer Service Manager salary in San Bernardino,
CA is $92,664, as of March 01, 2018, with a range usually between
$80,868-$110,660 not including bonus and benefit information
and other factors that impact base pay. However, the salary for someone with the title Customer Service Manager may vary depending on a number of factors including industry,
company size, location, years of experience and level of education. Our team of Certified Compensation Professionals has analyzed survey data collected from thousands of HR departments at companies of all sizes and industries to present this range of annual salaries for people with the job title
Customer Service Manager in San Bernardino, CA.
This chart describes the expected percentage of people who perform the job of Customer Service Manager in the United States that make less than that annual salary. For example the median expected annual pay for a typical Customer Service Manager in the United States is $92,664 so 50% of the people who perform the job of Customer Service Manager in the United States are expected to make less than $92,664.
Source: HR Reported data as of March 01, 2018
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This chart describes the expected percentage of people who perform the job of Customer Service Manager in San Bernardino, CA that make less than that salary. For example 50% of the people who perform the job of Customer Service Manager in San Bernardino are expected to make less than the median.
Source: HR Reported data as of March 2018
Manages a team or unit of customer service representatives and ensures service levels are met or exceeded. Establish efficient and balanced work flows that maximize efficiency and produce high levels of service quality and customer satisfaction. Monitor and measure service metrics and utilize to develop standards, improvements, or changes to process. Make recommendations for changes to products or services based on customer feedback and requests. Typically requires a bachelor's degree of in business, marketing or its equivalent. Typically reports to a senior manager. Manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. Typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. View full job description