E-commerce Customer Service Representative Sr. Salary in San Diego, California

How much does an E-commerce Customer Service Representative Sr. make in San Diego, CA? The average E-commerce Customer Service Representative Sr. salary in San Diego, CA is $41,341 as of April 27, 2021, but the range typically falls between $38,624 and $45,635. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

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Job Description

Responds to customer web inquires regarding online merchandise or service orders. Assists customers with product selection, answers basic questions, and suggests various product options that are available. Documents customer problems and inputs in ticketing system. Ensures prompt and proper resolution of customer queries by providing additional information or escalating/engaging others in the organization to provide a solution according to defined procedures. May be assigned more complex or sensitive customer problems to resolve. Requires a bachelor's degree. Typically reports to a supervisor or manager. Gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. Typically requires 2 to 4 years of related experience. (Copyright 2021 Salary.com)

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Understand the total compensation opportunity for a E-commerce Customer Service Representative Sr., base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
38624
45635
41341

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
39448
47160
42251
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of E-commerce Customer Service Representative Sr. in San Diego, CA. The base salary for E-commerce Customer Service Representative Sr. ranges from $38,624 to $45,635 with the average base salary of $41,341. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $39,448 to $47,160 with the average total cash compensation of $42,251.
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38624
45635

 

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Career Path for this job

  1. Down a level:

    E-commerce Customer Service Representative

    0 - 2 years experience
    Bachelor's Degree

  2. This Job:

    E-commerce Customer Service Representative Sr.

    2 - 4 years experience
    Bachelor's Degree

  3. Up a level:

    E-commerce Customer Support Manager

    5 + years experience
    Bachelor's Degree

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Job Openings for E-commerce Customer Service Representative Sr. in San Diego, CA