How much does a Switchboard Operator make in California? The average Switchboard Operator salary in California is $42,383 as of February 26, 2024, but the range typically falls between $38,893 and $46,788. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Switchboard Operator Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Switchboard Operator Salary $35,716 CA February 26, 2024
25th Percentile Switchboard Operator Salary $38,893 CA February 26, 2024
50th Percentile Switchboard Operator Salary $42,383 CA February 26, 2024
75th Percentile Switchboard Operator Salary $46,788 CA February 26, 2024
90th Percentile Switchboard Operator Salary $50,799 CA February 26, 2024
25% $38,893 10% $35,716 90% $50,799 75% $46,788 $42,383 50%(Median) Didn’t find job title? Click
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What skills does a Switchboard Operator need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.

2.

Workday: A cloud-based human resource management software system that unifies a wide range of HR functionality into a single system.

3.

Life Insurance: Life Insurance can be defined as a contract between an insurance policy holder and an insurance company, where the insurer promises to pay a sum of money in exchange for a premium, upon the death of an insured person or after a set period

Customer Service 18.18%
Workday 1.38%
Life Insurance 2.7%
Others 77.74%

Job Description for Switchboard Operator

Switchboard Operator operates a switchboard or telephone console to route incoming calls and place outgoing calls. Answers incoming calls and basic questions, transfers calls to extensions, and responds to emergency situations as necessary. Being a Switchboard Operator monitors the phone system's efficiency and performs routine troubleshooting. Requires a high school diploma or its equivalent. Additionally, Switchboard Operator typically reports to a supervisor or manager. The Switchboard Operator may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 Salary.com)... View full job description

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Job Openings for Switchboard Operator in California

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Location Avg. Salary Date Updated
Location Coachella, CA Avg. Salary $40,791 Date Updated February 26, 2024
Location Acampo, CA Avg. Salary $40,973 Date Updated February 26, 2024
Location Acton, CA Avg. Salary $42,886 Date Updated February 26, 2024
Location Adelanto, CA Avg. Salary $40,745 Date Updated February 26, 2024
Location Adin, CA Avg. Salary $38,986 Date Updated February 26, 2024
Location Agoura Hills, CA Avg. Salary $42,148 Date Updated February 26, 2024
Location Aguanga, CA Avg. Salary $40,876 Date Updated February 26, 2024
Location Ahwahnee, CA Avg. Salary $38,271 Date Updated February 26, 2024
Location Alameda, CA Avg. Salary $46,878 Date Updated February 26, 2024
Location Alamo, CA Avg. Salary $46,771 Date Updated February 26, 2024

Career Path for Switchboard Operator

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Switchboard Operator, the upper level is Receptionist II and then progresses to Receptionist III.

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Switchboard Operator Salary in California
Switchboard Operator Salary Graph, Regional Distribution and Summary