How much does a Technical Support Manager make in Connecticut? The average Technical Support Manager salary in Connecticut is $144,042 as of February 26, 2024, but the range typically falls between $127,042 and $162,434. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Technical Support Manager Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Technical Support Manager Salary $111,565 CT February 26, 2024
25th Percentile Technical Support Manager Salary $127,042 CT February 26, 2024
50th Percentile Technical Support Manager Salary $144,042 CT February 26, 2024
75th Percentile Technical Support Manager Salary $162,434 CT February 26, 2024
90th Percentile Technical Support Manager Salary $179,180 CT February 26, 2024
25% $127,042 10% $111,565 90% $179,180 75% $162,434 $144,042 50%(Median) Didn’t find job title? Click
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What skills does a Technical Support Manager need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Problem Solving: Analyzing and identifying the root cause of problems and applying critical thinking skills to solve problems.

2.

Career Development: Refers to the process an individual may undergo to evolve their occupational status. It is the process of making decisions for long term learning, to align personal needs of physical or psychological fulfillment with career advancement opportunities.

3.

Call Center: A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.

Problem Solving 5.86%
Career Development 4.28%
Call Center 0.66%
Others 89.2%

Job Description for Technical Support Manager

Technical Support Manager manages technical service-related operations for an organization. Oversees the work of engineering, IT or maintenance staff to ensure that all jobs are completed on time, within budget, and to customer specifications. Being a Technical Support Manager ensures that physical inventory levels are monitored and replenished as needed. Responsible for designing and implementing improved process or operational policies. Additionally, Technical Support Manager recommends changes to products or services to fulfill customer needs. Requires a bachelor's degree. Typically reports to a top management. The Technical Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Technical Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)... View full job description

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Job Openings for Technical Support Manager in Connecticut

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Location Avg. Salary Date Updated
Location New London, CT Avg. Salary $142,425 Date Updated February 26, 2024
Location Norwich, CT Avg. Salary $142,772 Date Updated February 26, 2024
Location West Haven, CT Avg. Salary $144,830 Date Updated February 26, 2024
Location Abington, CT Avg. Salary $141,467 Date Updated February 26, 2024
Location Amston, CT Avg. Salary $143,362 Date Updated February 26, 2024
Location Andover, CT Avg. Salary $144,443 Date Updated February 26, 2024
Location Ansonia, CT Avg. Salary $144,830 Date Updated February 26, 2024
Location Ashford, CT Avg. Salary $141,594 Date Updated February 26, 2024
Location Avon, CT Avg. Salary $144,710 Date Updated February 26, 2024
Location Ballouville, CT Avg. Salary $141,257 Date Updated February 26, 2024
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Technical Support Manager Salary in Connecticut
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