How much does a Chat Support Representative I make in Connecticut? The average Chat Support Representative I salary in Connecticut is $46,731 as of April 24, 2024, but the range typically falls between $41,423 and $53,396. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
Percentile | Salary | Location | Last Updated |
10th Percentile Chat Support Representative I Salary | $36,591 | CT | April 24, 2024 |
25th Percentile Chat Support Representative I Salary | $41,423 | CT | April 24, 2024 |
50th Percentile Chat Support Representative I Salary | $46,731 | CT | April 24, 2024 |
75th Percentile Chat Support Representative I Salary | $53,396 | CT | April 24, 2024 |
90th Percentile Chat Support Representative I Salary | $59,464 | CT | April 24, 2024 |
Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Store Management: Store management is the activity of running and monitoring all operations in a store. Its main responsibilities include working with employees, creating work schedules, communicating with suppliers, and dealing with customer complaints.
Promotion: Developing and implementing promotional activities to attract and increase the awareness of customers in buying products.
Chat Support Representative I responds to customer inquiries regarding online merchandise, orders, product questions, or problems in a live chat format using an online chat software system. Receives inquiries from a queue, documents customer interactions, and inputs tickets. Being a Chat Support Representative I ensures prompt and proper resolution of customer queries by providing answers, additional information, suggesting products, or escalating/engaging others in the organization to provide a solution according to defined procedures. May require an associate degree. Additionally, Chat Support Representative I typically reports to a supervisor or manager. The Chat Support Representative I works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Chat Support Representative I typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)... View full job description
See user submitted job responsibilities for Chat Support Representative I.
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Location | Avg. Salary | Date Updated |
---|---|---|
Location New London, CT | Avg. Salary $46,383 | Date Updated April 24, 2024 |
Location Norwich, CT | Avg. Salary $46,470 | Date Updated April 24, 2024 |
Location West Haven, CT | Avg. Salary $46,949 | Date Updated April 24, 2024 |
Location Abington, CT | Avg. Salary $45,948 | Date Updated April 24, 2024 |
Location Amston, CT | Avg. Salary $46,514 | Date Updated April 24, 2024 |
Location Andover, CT | Avg. Salary $46,688 | Date Updated April 24, 2024 |
Location Ansonia, CT | Avg. Salary $46,949 | Date Updated April 24, 2024 |
Location Ashford, CT | Avg. Salary $45,948 | Date Updated April 24, 2024 |
Location Avon, CT | Avg. Salary $46,775 | Date Updated April 24, 2024 |
Location Ballouville, CT | Avg. Salary $45,904 | Date Updated April 24, 2024 |
A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.
For Chat Support Representative I, the upper level is Chat Support Representative II and then progresses to Chat Support Manager.
Salary.com's CompAnalyst platform offers:
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Chat Support Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
Job Title Chat Support Representative II | Experience 3 - 5 | EducationAssociates | Salary Compared to This Job |
Job Title Customer Service Representative I | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
Job Title Sales Support Representative I | Experience 0 - 2 | EducationBachelors | Salary Compared to This Job |
Job Title Sales Support Representative II | Experience 2 - 4 | EducationBachelors | Salary Compared to This Job |
Jobs with different levels of education may pay very differently. Check the Chat Support Representative I salary of your education level.
Chat Support Representative I salary varies from country to country. There are several factors that mainly impact the Chat Support Representative I salary, including cost of living, economic conditions, market rates and legal differences. Click below to Chat Support Representative I salary of the other country.
A job category is a classification or grouping of job positions that share similar characteristics, functions, or industries. Chat Support Representative I salary varies from category to category. Click below to see Chat Support Representative I salary in different categories.
About Connecticut Connecticut is bordered on the south by Long Island Sound, on the west by New York, on the north by Massachusetts, and on the east by Rhode Island. Th....More
Skills associated with Chat Support Representative I: Service Level Management, Service Operations, Service Request Management Process, Ticketing/Tracking ...More
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