Contact Center Representative II (Incl. Selling) Salary in the United States

How much does a Contact Center Representative II (Incl. Selling) make in the United States? The average Contact Center Representative II (Incl. Selling) salary in the United States is $36,361 as of April 27, 2019, but the range typically falls between $32,373 and $40,151. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.  View the Cost of Living in Major Cities

Recently searched companies with related titles : Verizon Call Center Representative

Job Description

Contact Center Representative II (Incl. Selling) makes and receives calls with the intent of promoting or selling company products or services. Receives orders, and closes deals of company products or services. Being a Contact Center Representative II (Incl. Selling) identifies prospects and tracks sales activities in the computer-based systems. May respond to customer inquiries by following standard scripts and procedures. Additionally, Contact Center Representative II (Incl. Selling) selling is the focus of this position. May require an associate's degree. Typically reports to a supervisor or manager. The Contact Center Representative II (Incl. Selling) gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. To be a Contact Center Representative II (Incl. Selling) typically requires 1-3 years of related experience. (Copyright 2019 Salary.com)

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Understand the total compensation opportunity for a Contact Center Representative II (Incl. Selling), base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
32373
40151
36361

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
36766
50582
41100
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Contact Center Representative II (Incl. Selling) in the United States. The base salary for Contact Center Representative II (Incl. Selling) ranges from $32,373 to $40,151 with the average base salary of $36,361. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $36,766 to $50,582 with the average total cash compensation of $41,100.
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32373
40151

 

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Career Path for this job

  1. Down a level:

    Contact Center Representative I (Incl. Selling)

    0 - 1 years experience
    Associate's Degree

  2. This Job:

    Contact Center Representative II (Incl. Selling)

    1 - 3 years experience
    Associate's Degree

  3. Up a level:

    Contact Center Representative III (Incl. Selling)

    3 - 5 years experience
    Associate's Degree

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Job Openings for Contact Center Representative II (Incl. Selling)