How much does a Collections Representative make in the United States?

Collects and maintains accurate credit information. Reviews and verifies overdue accounts. Contacts customers to confirm outstanding payments and renews credit information to help minimize outstanding debts. Requires a high school diploma. Typically reports to a manager. Works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. View Credit and Collections Representative I Salary

Collects and maintains accurate credit information. Reviews and verifies overdue accounts. Contacts customers to confirm outstanding payments and renews credit information to help minimize outstanding debts. Requires a high school diploma. Typically reports to a manager. Works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. Typically requires 3-5 years of related experience. View Credit and Collections Representative III Salary

Responsible for initiating calls to delinquent customers by phone, mail or personal visit to collect payments and settle accounts. Follows-up delinquent accounts, updates and maintains accurate financial records including accounting, receivable, and credit records. Requires a high school diploma or equivalent. Typically reports to a supervisor. Works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. Typically requires 1-3 years of related experience. View Collections Representative II Salary

Responsible for requesting payment and collecting overdue balances from patients. Contacts patients by phone or mail to request payment and to review their account details. Responds to patient questions and sets up alternative pay plans if necessary. Maintains patient account records and resolves third party payer issues. Typically requires a high school diploma. Typically reports to a supervisor or manager. Works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. Typically requires 1-3 years of related experience. View Collections Specialist - Healthcare Salary

Leads the overall credit function. Designs and implements processes to improve cash flow and reduce receivables. Develops policies regarding the investigation of customers, extension of credit lines, and collections. Consults with current and future clients regarding their level of credit. Oversees the negotiation and course of action taken for overdue accounts. Typically requires a bachelor's degree. Typically reports to top management. Typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. View Credit and Collections Director Salary