Concierge Manager Salary in the United States

How much does a Concierge Manager make in the United States? The average Concierge Manager salary in the United States is $36,222 as of May 25, 2023, but the range typically falls between $27,654 and $44,872. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, helps you determine your exact pay target.  View the Cost of Living in Major Cities

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Job Description

Responsible for managing concierge services and operations. Ensures concierge services help guests with reservations, travel arrangements, and suggestions for attractions or activities. Coaches concierge staff in customer service, and handles escalated customer service issues as needed. Monitors staff scheduling and shifts. Coordinates with hotel departments to deliver customer satisfaction and resolve problems. May require an associate degree or equivalent. Typically reports to a head of a unit/department. Supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2023

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These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Concierge Manager in the United States. The base salary for Concierge Manager ranges from $27,654 to $44,872 with the average base salary of $36,222. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $29,162 to $45,201 with the average total cash compensation of $36,486.
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Career Path for this job

  1. This Job:

    Concierge Manager

    3 - 5 years experience
    Associate's Degree

  2. Up a level:

    Room Reservations Manager

    5 + years experience
    Bachelor's Degree

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