Contact Center Quality Assurance Auditor Salary in the United States

How much does a Contact Center Quality Assurance Auditor make in the United States? The average Contact Center Quality Assurance Auditor salary in the United States is $45,480 as of April 27, 2019, but the range typically falls between $40,967 and $51,636. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.  View the Cost of Living in Major Cities

Job Description

Contact Center Quality Assurance Auditor monitors and measures the quality of inbound and/or outbound customer service calls. Prepares and presents audit reports for management to identify the issues and performance. Being a Contact Center Quality Assurance Auditor assists with feedback and training of individuals who have contact with customers. Typically requires a bachelor's degree. Additionally, Contact Center Quality Assurance Auditor typically reports to a manager. The Contact Center Quality Assurance Auditor gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Contact Center Quality Assurance Auditor typically requires 2 to 4 years of related experience. (Copyright 2019 Salary.com)

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Average Base Salary

Core compensation

 
 
 
40967
51636
45480

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
41881
53266
46758
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Contact Center Quality Assurance Auditor in the United States. The base salary for Contact Center Quality Assurance Auditor ranges from $40,967 to $51,636 with the average base salary of $45,480. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $41,881 to $53,266 with the average total cash compensation of $46,758.
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40967
51636

 

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