Customer Retention Representative III Salary in the United States

How much does a Customer Retention Representative III make in the United States? The average Customer Retention Representative III salary in the United States is $41,743 as of April 27, 2019, but the range typically falls between $36,152 and $47,470. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.  View the Cost of Living in Major Cities

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Job Description

Customer Retention Representative III processes orders, prepares correspondence, and fulfills needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Being a Customer Retention Representative III offers discounts or special deals as needed and within pre-established limits. Requires a high school diploma or equivalent. Additionally, Customer Retention Representative III typically reports to a supervisor or manager. To be a Customer Retention Representative III typically requires 3-5 years of related experience. Has gained proficiency in multiple competencies relevant to the job. Works independently within established procedures associated with the specific job function. (Copyright 2019 Salary.com)

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Average Base Salary

Core compensation

 
 
 
36152
47470
41743

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
39769
55919
46968
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Retention Representative III in the United States. The base salary for Customer Retention Representative III ranges from $36,152 to $47,470 with the average base salary of $41,743. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $39,769 to $55,919 with the average total cash compensation of $46,968.
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36152
47470

 

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Career Path for this job

  1. Down a level:

    Customer Retention Representative II

    1 - 3 years experience
    High School Diploma or Tech Certificate

  2. This Job:

    Customer Retention Representative III

    3 - 5 years experience
    High School Diploma or Tech Certificate

  3. Up a level:

    Customer Retention Supervisor

    3 + years experience
    Bachelor's Degree

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Job Openings for Customer Retention Representative III