Browse Average Salary Ranges for Customer Services Jobs

What are the average salary ranges for jobs in the Customer Services? There are 129 jobs in Customer Services category. Average salaries can vary and range from $50,397 to $79,780. Salary ranges can differ significantly depending on the job, industry, location, required experience, specific skills, education, and other factors... Salaries listed below are U.S. national averages data from March 26, 2024.

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Customer Services
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Construction
All Industry Aerospace & Defense Biotechnology Business Services Chemicals Construction Edu., Gov't. & Nonprofit Energy & Utilities Financial Services Healthcare Hospitality & Leisure Insurance Internet Media MFG Durable MFG Nondurable Pharmaceuticals Retail & Wholesale Software & Networking Telecom Transportation
$50K - $80K
All Income Level $100K+ $80K - $100K $50K - $80K $30K - $50K $10K - $30K
Alternate Job Titles: Client Service Specialist I | Client Service and Support Specialist I

Responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Resolves problems and communicates solutions or requested information to the customer. Analyzes a customer's service needs and coordinates with other service or technical departments to develop and deliver an appropriate solution for each customer. Develops and maintains a deep understanding o... View job details

Alternate Job Titles: Client Service Specialist I | Client Care Specialist I

Responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Resolves problems and communicates solutions or requested information to the customer. Analyzes a customer's service needs and coordinates with other service or technical departments to develop and deliver an appropriate solution for each customer. Develops and maintains a deep understanding o... View job details

Alternate Job Titles: Client Care Specialist I | Client Service and Support Specialist I

Responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Resolves problems and communicates solutions or requested information to the customer. Analyzes a customer's service needs and coordinates with other service or technical departments to develop and deliver an appropriate solution for each customer. Develops and maintains a deep understanding o... View job details

Alternate Job Titles: Call Center Dialing System Administrator | Dialer Administrator

Responsible for the administration of the dialing system that controls the flow of inbound/outbound calls to customers. Designs and configures contact center solutions, manages system integrations, and provides technical support to staff. Collaborates with other departments to define call flows that improve customer experience and operational efficiency. Monitors and analyzes call center data to i... View job details

Alternate Job Titles: Contact Center Scheduler I | Call Center Scheduler I | Contact Center Metrics Analyst I | Customer Service Center Scheduler I | Workforce Management Analyst I

Responsible for monitoring the contact center workload and scheduling function. Assists in analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. Assists in maintaining and adjusting staffing schedule as... View job details

Alternate Job Titles: Contact Center Scheduler III | Call Center Scheduler III | Contact Center Metrics Analyst III | Customer Service Center Scheduler III | Workforce Management Analyst III

Responsible for monitoring the contact center workload and scheduling function. Analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. Maintains and adjusts staffing schedule assignments to maintain conta... View job details

Alternate Job Titles: Contact Center Scheduler I | Call Center Scheduler I | Contact Center Forecasting and Resourcing Analyst I | Customer Service Center Scheduler I | Workforce Management Analyst I

Responsible for monitoring the contact center workload and scheduling function. Assists in analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. Assists in maintaining and adjusting staffing schedule as... View job details

Alternate Job Titles: Contact Center Scheduler III | Call Center Scheduler III | Contact Center Forecasting and Resourcing Analyst III | Customer Service Center Scheduler III | Workforce Management Analyst III

Responsible for monitoring the contact center workload and scheduling function. Analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. Maintains and adjusts staffing schedule assignments to maintain conta... View job details

Alternate Job Titles: Contact Center Quality Analyst | Call Center Agent Quality Monitoring Analyst

Monitors and evaluates inbound and outbound interaction quality. Tracks issues in the quality monitoring systems or tools and analyzes the results. Provides feedback to improve performance and develops training programs. Works with other internal teams to define quality metrics. Typically requires a bachelor's degree. Typically reports to a manager. Gains exposure to some of the complex tasks with... View job details

Alternate Job Titles: Contact Center Quality Analyst, Sr. | Call Center Agent Quality Monitoring Senior Analyst

Monitors and evaluates inbound and outbound interaction quality. Tracks issues in the quality monitoring systems or tools and analyzes the results. Provides feedback to improve performance and develops training programs. Works with other internal teams to define quality metrics. May suggest and identify process improvements. Typically requires a bachelor's degree. Typically reports to a manager. W... View job details

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About Construction Industry

The Construction sector encompasses companies that are involved in the construction of buildings and structures (e.g., new work, additions, alterations, and repairs), construction engineering projects (e.g., highway construction, bridge erection), and the preparation/subdivision of land. In addition to basic construction, this sector also includes related mechanical, electrical, and plumbing services, such as HVAC and similar types of services. Subsectors of Construction include Building Construction, Specialty Trade, and Heavy Civil Construction.

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