Browse Average Salary Ranges for Customer Services Jobs

What are the average salary ranges for jobs in the Customer Services? There are 526 jobs in Customer Services category. Average salaries can vary and range from $29,784 to $270,567. Salary ranges can differ significantly depending on the job, industry, location, required experience, specific skills, education, and other factors... Salaries listed below are U.S. national averages data from February 26, 2024.

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Alternate Job Titles: Call Center Agent Quality Monitoring Analyst | Contact Center Planning and Monitoring Analyst

Monitors and evaluates inbound and outbound interaction quality. Tracks issues in the quality monitoring systems or tools and analyzes the results. Provides feedback to improve performance and develops training programs. Works with other internal teams to define quality metrics. Typically requires a bachelor's degree. Typically reports to a manager. Gains exposure to some of the complex tasks with... View job details


Alternate Job Titles: Call Center Agent Quality Monitoring Senior Analyst | Contact Center Planning and Monitoring Senior Analyst

Monitors and evaluates inbound and outbound interaction quality. Tracks issues in the quality monitoring systems or tools and analyzes the results. Provides feedback to improve performance and develops training programs. Works with other internal teams to define quality metrics. May suggest and identify process improvements. Typically requires a bachelor's degree. Typically reports to a manager. W... View job details


Alternate Job Titles: Call Center Quality Assurance Auditor | Contact Center Quality Metrics Auditor | Customer Service Quality Assurance Audit Specialist

Monitors and measures the quality of inbound and/or outbound customer service calls. Prepares and presents audit reports for management to identify the issues and performance. Assists with feedback and training of individuals who have contact with customers. Typically requires a bachelor's degree. Typically reports to a manager. Gains exposure to some of the complex tasks within the job function. ... View job details


Alternate Job Titles: Call Center Quality Manager | Contact Center Planning and Monitoring Supervisor

Oversees contact center quality assurance programs. Establishes standards governing customer interactions and implements monitoring programs. Designs training programs or process enhancements that correct quality issues. Typically requires a bachelor's degree. Typically reports to a head of a unit/department. Supervises a group of primarily para-professional level staffs. May also be a level above... View job details


Alternate Job Titles: Contact Center Quality Assurance Auditor | Call Center Quality Assurance Auditor | Customer Service Quality Assurance Audit Specialist

Monitors and measures the quality of inbound and/or outbound customer service calls. Prepares and presents audit reports for management to identify the issues and performance. Assists with feedback and training of individuals who have contact with customers. Typically requires a bachelor's degree. Typically reports to a manager. Gains exposure to some of the complex tasks within the job function. ... View job details


Alternate Job Titles: Call Center Sales Representative I | Entry Call Center Inside Sales Representative | Inbound/Outbound Sales Agent I | Telemarketing Representative I

Makes and receives calls primarily focused on selling and promoting products or services. Responds to customer inquiries using standard scripts, dialogues, or talking points. Processes routine requests for information or services and transfers complex requests to support teams. Obtains new orders and closes pending sales for products or services. Identifies opportunities to upsell additional produ... View job details


Alternate Job Titles: Call Center Representative I - Inbound | Inbound Customer Resolution Specialist I | Inbound Customer Support and Service Agent I

Answers incoming customer calls inquiring about products with a focus on selling products or services. Performs call logging and routine tasks to fulfill caller requests. Answers inquiries regarding the company products, services, delivery, installation, or billing following scripts or standard responses. Enters orders and assists the customer with the purchase by suggesting appropriate products. ... View job details


Alternate Job Titles: Call Center Sales Representative II | Inbound/Outbound Sales Agent II | Intermediate Call Center Inside Sales Representative | Telemarketing Representative II

Makes and receives calls primarily focused on selling and promoting products or services. Responds to customer inquiries using standard scripts, dialogues, or talking points. Processes routine requests for information or services and transfers complex requests to support teams. Obtains new orders and closes pending sales for products or services. Identifies opportunities to upsell additional produ... View job details


Alternate Job Titles: Call Center Representative II - Inbound | Inbound Customer Resolution Specialist II | Inbound Customer Support and Service Agent II

Answers incoming customer calls inquiring about products with a focus on selling products or services. Performs call logging and routine tasks to fulfill caller requests. Answers inquiries regarding the company products, services, delivery, installation, or billing following scripts or standard responses. Enters orders and assists the customer with the purchase by suggesting appropriate products. ... View job details


Alternate Job Titles: Call Center Sales Representative III | Inbound/Outbound Sales Agent III | Senior Call Center Inside Sales Representative | Telemarketing Representative III

Makes and receives calls primarily focused on selling and promoting products or services. Responds to customer inquiries using standard scripts, dialogues, or talking points. Processes routine requests for information or services and transfers complex requests to support teams. Obtains new orders and closes pending sales for products or services. Identifies opportunities to upsell additional produ... View job details


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