Browse Average Salary Ranges for Customer Services Jobs

What are the average salary ranges for jobs in the Customer Services? There are 497 jobs in Customer Services category. Average salaries can vary and range from $32,858 to $249,787. Salary ranges can differ significantly depending on the job, industry, location, required experience, specific skills, education, and other factors... Salaries listed below are U.S. national averages data from April 26, 2022.

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Alternate Job Titles: Customer Retention Representative I | Customer Service/Retention Representative, Entry

Processes orders, prepares correspondence, and fulfills needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Offers discounts or special deals as needed and within pre-established limits. Requires a high school diploma or equivalent. Typically reports to a supervisor or manager. ... View job details


Alternate Job Titles: Customer Retention Representative II | Customer Service/Retention Representative, Experienced

Processes orders, prepares correspondence, and fulfills needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Offers discounts or special deals as needed and within pre-established limits. Requires a high school diploma or equivalent. Typically reports to a supervisor or manager. ... View job details


Alternate Job Titles: Customer Retention Representative III | Customer Service/Retention Representative, Senior

Processes orders, prepares correspondence, and fulfills needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Offers discounts or special deals as needed and within pre-established limits. Requires a high school diploma or equivalent. Typically reports to a supervisor or manager. ... View job details


Alternate Job Titles: Contact Center Quality Analyst | Contact Center Planning and Monitoring Analyst

Monitors and evaluates inbound and outbound interaction quality. Tracks issues in the quality monitoring systems or tools and analyzes the results. Provides feedback to improve performance and develops training programs. Works with other internal teams to define quality metrics. Typically requires a bachelor's degree. Typically reports to a manager. Gains exposure to some of the complex tasks with... View job details


Alternate Job Titles: Contact Center Quality Assurance Auditor | Contact Center Quality Metrics Auditor | Customer Service Quality Assurance Audit Specialist

Monitors and measures the quality of inbound and/or outbound customer service calls. Prepares and presents audit reports for management to identify the issues and performance. Assists with feedback and training of individuals who have contact with customers. Typically requires a bachelor's degree. Typically reports to a manager. Gains exposure to some of the complex tasks within the job function. ... View job details


Alternate Job Titles: Contact Center Representative I - Inbound | Inbound Customer Resolution Specialist I | Inbound Customer Support and Service Representative I

Answers routine call inquiries regarding the company product and service information by following standard scripts and procedures. Researches and resolves complaints to ensure customer retention and satisfaction. Tracks the questions and answers in the contact center system as well as updates or checks the order status. Typically requires a high school diploma or its equivalent. Typically reports ... View job details


Alternate Job Titles: Contact Center Representative II - Inbound | Inbound Customer Resolution Specialist II | Inbound Customer Support and Service Representative II

Answers call inquiries regarding the company product and service information by following standard scripts and procedures. Researches and resolves complaints to ensure customer retention and satisfaction. Tracks the questions and answers in the contact center system as well as updates or checks the order status. Typically requires a high school diploma or its equivalent. Typically reports to a sup... View job details


Alternate Job Titles: Contact Center Representative III - Inbound | Inbound Customer Resolution Specialist III | Inbound Customer Support and Service Representative III

Answers call inquiries regarding the company product and service information. Researches and resolves complaints to ensure customer retention and satisfaction. Tracks the questions and answers in the contact center system as well as updates or checks the order status. May handle difficult situations and assist in training lower level contact center representatives. Requires a high school diploma o... View job details


Alternate Job Titles: Contact Center Scheduler | Contact Center Forecasting and Resourcing Analyst | Contact Center Metrics Analyst | Customer Service Center Scheduler

Assists in analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Utilizes the analysis results to forecast contact center workload and builds resourcing and scheduling plans to meet business objectives. Typically requires a bachelor's degree. Typically reports to a manager. Works on projects/matters of limited complexity in... View job details


Alternate Job Titles: Contact Center Scheduler | Call Center Scheduler | Contact Center Metrics Analyst | Customer Service Center Scheduler

Assists in analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Utilizes the analysis results to forecast contact center workload and builds resourcing and scheduling plans to meet business objectives. Typically requires a bachelor's degree. Typically reports to a manager. Works on projects/matters of limited complexity in... View job details


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