Browse Average Salary Ranges for Customer Services Jobs

What are the average salary ranges for jobs in the Customer Services? There are 367 jobs in Customer Services category. Average salaries can vary and range from $33,019 to $270,567. Salary ranges can differ significantly depending on the job, industry, location, required experience, specific skills, education, and other factors... Salaries listed below are U.S. national averages data from February 26, 2024.

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Alternate Job Titles: Billing Systems Analyst I | Customer Billing/Collections Systems Analyst I | Entry Billing Systems Analyst | Network Billing Systems Analyst I | Reimbursement/Billing Systems Analyst I

Monitors, maintains and verifies the billing system to ensure accurate billing information. Analyzes billing system components after implementation or integration. Ensures the operations and associated procedures of billing systems are efficient and effective for billing delivery. May require a bachelor's degree. Typically reports to a supervisor or manager. Works on projects/matters of limited co... View job details


Alternate Job Titles: Billing Systems Analyst II | Customer Billing/Collections Systems Analyst II | Intermediate Billing Systems Analyst | Network Billing Systems Analyst II | Reimbursement/Billing Systems Analyst II

Monitors, maintains and verifies the billing system to ensure accurate billing information. Analyzes and implements new billing system components to help resolve billing problems. Ensures the operations and associated procedures of billing systems are efficient and effective for billing delivery. May require a bachelor's degree. Typically reports to a supervisor or manager. Gains exposure to some ... View job details


Alternate Job Titles: Contact Center Quality Analyst | Contact Center Planning and Monitoring Analyst

Monitors and evaluates inbound and outbound interaction quality. Tracks issues in the quality monitoring systems or tools and analyzes the results. Provides feedback to improve performance and develops training programs. Works with other internal teams to define quality metrics. Typically requires a bachelor's degree. Typically reports to a manager. Gains exposure to some of the complex tasks with... View job details


Alternate Job Titles: Contact Center Representative III | Inbound/Outbound Sales Agent III | Senior Call Center Inside Sales Representative | Telemarketing Representative III

Makes and receives calls primarily focused on selling and promoting products or services. Responds to customer inquiries using standard scripts, dialogues, or talking points. Processes routine requests for information or services and transfers complex requests to support teams. Obtains new orders and closes pending sales for products or services. Identifies opportunities to upsell additional produ... View job details


Alternate Job Titles: Contact Center Scheduler III | Contact Center Forecasting and Resourcing Analyst III | Contact Center Metrics Analyst III | Customer Service Center Scheduler III | Workforce Management Analyst III

Responsible for monitoring the contact center workload and scheduling function. Analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. Maintains and adjusts staffing schedule assignments to maintain conta... View job details


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