Browse Average Salary Ranges for Customer Services Jobs

What are the average salary ranges for jobs in the Customer Services? There are 370 jobs in Customer Services category. Average salaries can vary and range from $29,784 to $270,567. Salary ranges can differ significantly depending on the job, industry, location, required experience, specific skills, education, and other factors... Salaries listed below are U.S. national averages data from March 26, 2024.

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Customer Services
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Edu., Gov't. & Nonprofit
All Industry Aerospace & Defense Biotechnology Business Services Chemicals Construction Edu., Gov't. & Nonprofit Energy & Utilities Financial Services Healthcare Hospitality & Leisure Insurance Internet Media MFG Durable MFG Nondurable Pharmaceuticals Retail & Wholesale Software & Networking Telecom Transportation
$100K+
All Income Level $100K+ $80K - $100K $50K - $80K $30K - $50K $10K - $30K
Alternate Job Titles: Billing Operations Systems Technical Analyst, Entry | Customer Billing/Collections Systems Analyst I | Entry Billing Systems Analyst | Network Billing Systems Analyst I | Reimbursement/Billing Systems Analyst I

Monitors, maintains and verifies the billing system to ensure accurate billing information. Analyzes billing system components after implementation or integration. Ensures the operations and associated procedures of billing systems are efficient and effective for billing delivery. May require a bachelor's degree. Typically reports to a supervisor or manager. Works on projects/matters of limited co... View job details

Alternate Job Titles: Billing Operations Systems Technical Analyst, Intermediate | Customer Billing/Collections Systems Analyst II | Intermediate Billing Systems Analyst | Network Billing Systems Analyst II | Reimbursement/Billing Systems Analyst II

Monitors, maintains and verifies the billing system to ensure accurate billing information. Analyzes and implements new billing system components to help resolve billing problems. Ensures the operations and associated procedures of billing systems are efficient and effective for billing delivery. May require a bachelor's degree. Typically reports to a supervisor or manager. Gains exposure to some ... View job details

Alternate Job Titles: Billing Operations Systems Technical Analyst, Senior | Customer Billing/Collections Systems Analyst III | Network Billing Systems Analyst III | Reimbursement/Billing Systems Analyst III | Senior Network Billing Systems Analyst

Monitors, maintains and verifies the billing system to ensure accurate billing information. Analyzes and implements new billing system components to help resolve complex billing problems. Assists with the integration of billing resolutions into the system. Ensures the operations and associated procedures of billing systems are efficient and effective for billing delivery. May require a bachelor's ... View job details

Alternate Job Titles: Network Service Representative I | Telecommunication Service Representative - Entry

Identifies and resolves customer issues regarding service or billing. Addresses issues of telecommunication or cable service interruption, billing inquiries, and billing discrepancies. May be responsible for promoting products or services. May require a bachelor's degree. Typically reports to a supervisor or manager. Typically requires 0-2 years of related experience. Works on projects/matters of ... View job details

Alternate Job Titles: Network Service Representative II | Telecommunication Service Representative - Intermediate

Identifies and resolves customer issues regarding service or billing. Addresses issues of telecommunication or cable service interruption, billing inquiries and billing discrepancies. May be responsible for promoting products or services. May require a bachelor's degree. Typically reports to a supervisor or manager. Typically requires 2 to 4 years of related experience. Gains exposure to some of t... View job details

Alternate Job Titles: Network Service Representative III | Telecommunication Service Representative - Senior

Identifies and resolves customer issues regarding service or billing. Addresses issues of telecommunication or cable service interruption, billing inquiries and billing discrepancies. May be responsible for promoting products or services. May require a bachelor's degree. Typically reports to a supervisor or manager. Typically requires 4 to 7 years of related experience. Contributes to moderately c... View job details

Alternate Job Titles: Contact Center Quality Analyst | Contact Center Planning and Monitoring Analyst

Monitors and evaluates inbound and outbound interaction quality. Tracks issues in the quality monitoring systems or tools and analyzes the results. Provides feedback to improve performance and develops training programs. Works with other internal teams to define quality metrics. Typically requires a bachelor's degree. Typically reports to a manager. Gains exposure to some of the complex tasks with... View job details

Alternate Job Titles: Contact Center Quality Analyst, Sr. | Contact Center Planning and Monitoring Senior Analyst

Monitors and evaluates inbound and outbound interaction quality. Tracks issues in the quality monitoring systems or tools and analyzes the results. Provides feedback to improve performance and develops training programs. Works with other internal teams to define quality metrics. May suggest and identify process improvements. Typically requires a bachelor's degree. Typically reports to a manager. W... View job details

Alternate Job Titles: Contact Center Dialing System Administrator | Dialer Administrator

Responsible for the administration of the dialing system that controls the flow of inbound/outbound calls to customers. Designs and configures contact center solutions, manages system integrations, and provides technical support to staff. Collaborates with other departments to define call flows that improve customer experience and operational efficiency. Monitors and analyzes call center data to i... View job details

Alternate Job Titles: Contact Center Representative I - Inbound | Inbound Customer Resolution Specialist I | Inbound Customer Support and Service Agent I

Answers incoming customer calls inquiring about products with a focus on selling products or services. Performs call logging and routine tasks to fulfill caller requests. Answers inquiries regarding the company products, services, delivery, installation, or billing following scripts or standard responses. Enters orders and assists the customer with the purchase by suggesting appropriate products. ... View job details

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About Edu., Gov't. & Nonprofit Industry

The Non-Profit sector is comprised of tax-exempt entities that provide products and services based on their mission. Non-profit organization missions typically fall into one of several categories, such as religious, health, educational, charitable, scientific, or cruelty prevention. Non-profits use excess revenue to reinvest in their organizations, rather than allocating it to owners or members. Non-profit organizations must comply with the rules set forth in section 501(c)(3) of the Internal Revenue Code.

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